Outreach Specialist V #605355 - Los Angeles, United States - Los Angeles LGBT Center

Los Angeles LGBT Center
Los Angeles LGBT Center
Verified Company
Los Angeles, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description

Position:
Outreach Specialist V #605355


Program:
Community Health Programs


Department:
Health Services


Reports to:
Senior Program Manager


Compensation:
$21.00-$27.71 per hour, plus $1.75 per hour Shift Differential Premium for hours worked between 6pm-6am


Schedule:
Monday-Friday 10:00am-7:00pm

Status: 100%, Full-Time, Non-Exempt, Union

Probation: 90 days


Benefits:
Medical, Dental, Vision; also including Life Insurance, Long-Term Disability, Employee Assistance Program, and a 403(b) Retirement Plan


Center's Mission:
Building a world where LGBT people thrive as healthy, equal, and complete members of society.


DEPARTMENT SUMMARY:

The Los Angeles LGBT Center's Department of Health Services is one of the nation's largest and most experienced providers of LGBTQ-specialized primary care and related services, Our mission to help LGBTQ people lead healthier, happier lives is supported by our comprehensive array of client-centered services including primary care, mental health, psychiatry, domestic/family violence, crime victimization, sexual health, pharmacy, case management, nutrition, clinical research, housing services and a food pantry.

The Center is one of a handful of Federally Qualified Health Centers in the nation specializing in serving LGBTQ people.


JOB SUMMARY:
This position requires a strong customer service background with emphasis on team participation.

Under direct supervision, the Outreach Specialist V will execute all aspects of outreach and special events focusing on health care access and will assist in the development of appropriate prevention strategies for program participants.

The Outreach Specialist V builds rapport with the following target populations:

people of color, gay, lesbian, and bisexual people, members of the transgender community, people of varying ages, and community partners.


ESSENTIAL FUNCTIONS:

  • Assist with planning and execute outreach efforts throughout the greater Los Angeles/Southern California area.
  • Develop and maintain a working relationship with community agencies where program services are conducted.
  • Conduct outreach and interface with clients via social networking sites within appropriate safety parameters.
  • Assist in the development of outreach standards and best practices for programs in mental health services.
  • Assist with survey data analysis and incorporate data analysis in program materials as appropriate.
  • Assist in the development, production, and revision of all program, educational, and outreach materials.
  • Assist with volunteer trainings and orientations.
  • Provide appropriate counseling and testing, conduct counseling interviews and risk assessments, and provide referrals and educational materials, as needed.
  • Provide linkage referrals to clients for appropriate services.
  • Keep accurate and uptodate files for trained volunteers.
  • Assist in the marketing of all program and outreach efforts.
  • Prepare assigned portions of monthly and quarterly reports as required by funder and program supervisors as needed.
  • Assist in the recruitment of all volunteers.
  • Provide outreach intervention to group participants and clients as assigned.
  • Provide triage to participants and clients.
  • Participate in all staff meetings.
  • Assist program staff with administrative and clerical duties/responsibilities.
  • Other duties as assigned.

JOB QUALIFICATIONS AND EXPERIENCE:

  • Knowledge of or experience working with the LGBTQ community and familiarity with issues of particular relevance to LGBTQ people.
  • A passion for the Center's work and its mission to make the world a better place for LGBTQ people.
  • Minimum 2 years of experience in outreach, community organizing, or project management or equivalent education/certification.
  • Understanding of curriculum implementation and material development.
  • Experience with family/domestic violence or LGBT crime victim population a plus including successful completion or willingness to complete a certification course that satisfies requirements of California Evidence Code 1037.1, a plus.
  • Knowledge of general mental health factors impacting victims of crime.
  • AHA CPR certification.
  • Ability to follow a work plan.
  • Computer skills and knowledge including word processing, spreadsheets and database operations.
  • Demonstrated ability to create visually appealing outreach materials and public presence of the program.
  • Demonstrated ability to provide culturally competent services to people living with HIV, victims of crime, and communities of color.
  • Bilingual skills, a plus (English/Spanish fluency preferred).
  • Access to reliable transportation and the ability to be insured.
  • Availability to work a flexible schedule including some evenings and weekends.
  • Demonstrated ability to work effectively with people of diverse races, ethnicities, nationalities, sexual orientations, gender identities, gender expression, socioeconomic backgrounds, religions, ages, Englishspeaking abilities, immigration statu
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