-
JR Success Customer Manager
2 weeks ago
Garniroberta Tulsa, United StatesTitolo: · Unisciti a noi come Junior Success Customer Manager nel mondo MTOP del marketing tramite oggetti personalizzati · Chi siamo: · Gestalt Group aiuta imprenditori, marketing manager e organizzatori di eventi a promuovere brand, distinguersi dai concorrenti e fidelizzare ...
-
Customer Success Manager
3 weeks ago
inTulsa Tulsa, United States Full time*InTulsa is partnering with Certemy to find candidates for this exciting role in Tulsa* · **Location: Tulsa, OK. This is a remote position for those already in Tulsa, OK or willing to relocate to Tulsa, OK** · We are a well-funded SaaS start-up in the compliance management, certi ...
-
Customer Success Manager
1 week ago
inTulsa Tulsa, United States**InTulsa is partnering with Laundris** **to find candidates for this exciting role in Tulsa* · **Location: Tulsa, OK. This is an hybrid position for those already in Tulsa, OK or willing to relocate to Tulsa, OK*** · The Client Success Manager plays a vital role in the company ...
-
Customer Success Manager
3 weeks ago
Interact Software Tulsa, United StatesDepartment: Customer Success · Employment Type: Full Time · Location: Tulsa, OK · Reporting To: Wayne Farmer · Compensation: $75,000 - $85,000 / year · Description · Interact provides enterprise-grade intranet software that connects over three million employees to leading g ...
-
Customer Success Manager
3 weeks ago
inTulsa Tulsa, United States**InTulsa is partnering with Certemy **to find candidates for this exciting role in Tulsa* · **Location: Tulsa, OK. This is a remote position for those already in Tulsa, OK or willing to relocate to Tulsa, OK*** · We are a well-funded SaaS start-up in the compliance management, ...
-
Customer Success Manager
3 weeks ago
Amazon Tulsa, United StatesJob ID: | Services LLC · This role is located in one of our approved office locations in Seattle, WA. · Want to own the tactical implementation of plans and projects that create an immediate impact on customers and businesses? · As a Customer Success Manager with Home & Lifest ...
-
Customer Success Manager
3 weeks ago
SageNet Tulsa, United StatesSageNet HQ · 10205 E 61st St · Suite D · Tulsa, OK 74133, USA · Description · Company Overview · SageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. The company connects, manages, and protects technologies and devices ...
-
Client Success Manager
1 week ago
ConsumerAffairs Tulsa, United StatesJob Description · Job DescriptionConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases. · We educate them about their options, learn ...
-
Client Success Manager
1 week ago
ConsumerAffairs Tulsa, United States Full timeConsumerAffairs helps consumers make smart buying decisions in moments of need. Every month millions of consumers turn to our site and tools for help with their considered (often emotional) purchases. · We educate them about their options, learn about their specific needs, and co ...
-
Senior Customer Success Manager
1 week ago
Motorola Solutions Tulsa, United StatesMotorola Solutions · Senior Customer Success Manager · Seattle , · Washington · Apply Now · Company OverviewAt Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving ...
-
Senior Customer Success Manager
1 week ago
Amazon Tulsa, United StatesJob ID: | Services LLC · Do you want to make bold impacts with some of our largest and most visible Retail brands on Amazon? Are you a passionate, customer-obsessed leader with a desire to influence how we drive business growth? You may be a great fit for the Amazon Vendor Servi ...
-
Customer Success Sales Manager
2 weeks ago
Unreal Gigs Tulsa, United StatesCompany Overview · Welcome to the future of technology Join a pioneering and explosive tech firm that's not just growing—it's skyrocketing to the forefront of the industry. We're on a mission to redefine what's possible, and we want you to be part of this thrilling journey. As a ...
-
Senior Customer Success Manager
1 week ago
Trellix Tulsa, United StatesTrellix · Senior Customer Success Manager · Indianapolis , · Indiana · Apply Now · The Senior Customer Success Manager is responsible for driving customer loyalty, adoption, and implementation of Trellix Solutions. This dynamic and customer centric individual must be comfort ...
-
Senior Customer Success Manager
1 week ago
Motorola Solutions Tulsa, United StatesMotorola Solutions, Inc. · Senior Customer Success Manager · Louisville , · Kentucky · Apply Now · At Motorola Solutions, we're guided by a shared purpose - helping people be their best in the moments that matter - and we live up to our purpose every day by solving for safer ...
-
Customer Success Manager, Advertising
3 weeks ago
Commerceiq Tulsa, United StatesCustomer Success Manager, Advertising (Agency) · At CommerceIQ, we help consumer brands accelerate their retail ecommerce market share growth and profitability through machine learning algorithms. We are building the world's most complete and sophisticated Retail Ecommerce Manag ...
-
Sr. Customer Success Manager
1 week ago
Saviynt Tulsa, United StatesSaviynt is an identity authority platform built to power and protect the world at work. In a world of digital transformation, where organizations are faced with increasing cyber risk but cannot afford defensive measures to slow down progress, Saviynt's Enterprise Identity Cloud g ...
-
Behavioral Health Customer Success Manager
2 weeks ago
Lyssn Tulsa, United States, Inc. (Lyssn) is the most advanced and established software platform using AI for the next generation of behavioral healthcare and human services training, assessment, automation and improvement. · Working at Lyssn · We founded Lyssn with a single conviction: Health and well-b ...
-
Junior Customer Success Manager APAC
1 week ago
Canonical - Jobs Tulsa, United StatesJob Description · Job Description · The role of a Junior Customer Success Manager at Canonical · Customer success is a new and strategic department at Canonical, with a clear objective to reduce risk and churn, facilitate the adoption of new products or services and support exp ...
-
1871 Tulsa, United States1871 - · LOCATION · 222 W. Merchandise Mart Plaza, Suite 1212, Chicago, IL · ABOUT 1871 · The story of the Great Chicago Fire of 1871 isn't really about the fire. It's about what happened next: A remarkable moment when the most brilliant engineers, architects, and inventors came ...
-
INTL - INDIA - Senior Customer Success Manager
3 weeks ago
Insight Global Tulsa, United StatesINTL - INDIA - Senior Customer Success Manager · Post Date · Apr 25, 2024 · Location · ZIP/Postal Code · 92626 · Job Type · Perm · Category · LAX-700415 · Pay Rate · $34k - $50k (estimate) · Job Description · We are looking for a Senior Customer Success Manager to work with our ...
Customer Success Manager - Tulsa, United States - SageNet
Description
Company OverviewSageNet is a leading managed services provider specializing in connectivity, digital signage, and cybersecurity. The company connects, manages, and protects technologies and devices across widely distributed enterprises. SageNet's people, processes, and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives.
The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization.
Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners, and communities.
The company believes that by creating, discovering, and nurturing these trusted connections, SageNet enhances the world that connects us all.
With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation's largest retail, financial, healthcare, utilities, and energy organizations.
Purpose and Responsibilities
The ideal candidate is motivated by solving customer issues through new technology, providing the best quality experience to customers, highly energetic, and interested in working in a company with many responsibilities and opportunities to learn.
Whether you are looking to learn the skills necessary to manage your own team or to directly manage Fortune 500 customers, this role offers growth and upwards advancement for hard workers.
Manage and strengthen relationships with existing accountsImprove customer satisfaction by acting as a point of contact and internal advocate
Effectively communicate with customers via email and phone to provide prompt resolution
Meticulously follow up on open cases and assigned action items
Ensure all SageNet internal systems are kept up to date as customer's needs change
Maintain good technical knowledge of networking, WiFi hardware, and internal software products including Digital Signage
Work with our Technical Support team to ensure timely, accurate resolution and communication regarding customer issues
Utilize advanced features of PowerPoint, Excel, and Word to customize presentations, create detailed spreadsheets, models and complex proposals
Be open to "wearing multiple hats" with a readiness to support all members of the SageNet team - Flexibility is key for this role
Required Qualifications:
Bachelor's Degree from accredited College or University or equivalent experience
5+ years of customer facing experience in a B2B environment
Knowledge of broadband, networking, wireless technology and digital signage is a plus
Exceptional verbal and written organizational, presentation, and communication skills
Ability to work independently, use solid judgment and create "client-ready" deliverables
Strong acumen in technology and ability to articulate solution value proposition
Desire to work with clients to identify needs and build strong relationships
Professional attitude, presence, and follow-through skills
Ability to multi-task and strong attention to detail
Experience with preferred
Working Conditions:
Working indoors in the Reston office, or otherwise working remotely, from a space dedicated to a professional working environment conducive to a workspace for conversations and work to be conducted in a confidential manner.
Productively work in a hybrid work environment which consists of 2 mandatory "all-in" days, 1 variable day, and 2 virtual days.
Hybrid work environment is applied per position/department and may be subject to change per changes in the Policy.Physical Requirements:
Must be able to perform work in front of a dedicated workspace for extended periods of time
Be able to sit for long periods of time without problem
Extensive use of fingers and hands for typing
Extensive use of eyes to be able to analyze documents electronically and physically for long periods of time
Occasionally lift 5-10 pounds
Classification*:
Salaried/Exempt
Position Type:
Full-Time
Travel Requirements:
0-10% as needed
Direct Reports:
None
Attention All Third-Party Agencies, Headhunters, and Recruiters
SageNet will not accept candidate submission by unsolicited third parties through this site or any company email address. All unsolicited candidates presented to SageNet will be considered the property of SageNet.
SageNet will not be responsible for any fees associated with unsolicited candidates, nor will a contractual relationship be formed by the submission.
SageNet is not obligated and will not under any circumstances pay any fees to said third parties submitting candidates in this manner.
SageNet only forms contracts with recruiters with whom we have an established business relationship and with whom we have in place a signed agreement.
All contact with SageNet from third parties must be through our Talent Acquisition Department.Any contact made outside of the SageNet Talent Acquisition Department by a third party will cancel any future business relationships between the third party and SageNet.
Please contact for any questions.Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.
However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.
41 CFR c)#J-18808-Ljbffr