General Manager - Bolingbrook, United States - Hub Group

Hub Group
Hub Group
Verified Company
Bolingbrook, United States

2 weeks ago

Mark Lane

Posted by:

Mark Lane

beBee recruiter
Description
Plans, directs, and manages the operational functions.


Essential Functions

  • Provides leadership to achieve the value, mission and vision statement of Hub Group.
  • Is responsible for revenue and operational profit target achievement.
  • Provides proactive employee relations management, including
  • Employee retention
  • Employee satisfaction
  • Promotion of company culture
  • Process improvement
  • Oversees warehouse staffing, including
  • Hiring
  • Termination
  • Discipline
  • Training
  • Identifies opportunities for business improvement and develops/implements plans to ensure continuous improvement.
  • Manages the process of tracking and publishing all Key Performance Measures both internally and externally.
  • Ensures that employee individual performance metrics are tracked and utilized to manage labor spend as well as evaluate employee performance.
  • Manages Quarterly Business Review process with customers including the preparation and presentation of necessary information.
  • Oversees facility maintenance.
  • Develops and maintains strong relationships with customers. Ensures organization is focused on legendary customer service development (Values/Mission/Vision).
  • Participates in all budgeting activities. Monitors budget performance on a monthly basis. Takes proactive steps to ensure budget compliance.
  • Supports proactive maintenance of all equipment '" ensuring efficient maintenance spending.
  • Recommends capital expenditures to ensure efficient ongoing operations.
  • Is responsible for implementing and fostering safety culture. Develops/implements safe work policies and procedures.
  • Suggests improved efficiency through the understanding and use of advanced systems / automation.
  • Participates in formulating and administering company policies and procedures.
  • Any other duties and responsibilities as assigned.

Minimum Qualifications

  • Bachelor's degree (B. A.) from fouryear College or University; or 510 years related experience and/or training; or equivalent combination of education and experience.
  • An operational background with a continuous improvement track record is required.
  • Ability to define problems, collect data, establish facts, and draw valid conclusions.
  • Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.
  • Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
  • Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
  • Ability to write speeches and articles for publication that conform to prescribed style and format.
  • Ability to effectively present information to top management, public groups, and/or boards of directors.
  • Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
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