Jobs

    Guest Services Coordinator - Kennedy Space Center, United States - VetJobs

    VetJobs
    VetJobs Kennedy Space Center, United States

    4 weeks ago

    Default job background
    Description
    Job DescriptionATTENTION MILITARY AFFILIATED JOB SEEKERS
    • Our organization works with partner companies to source qualified talent for their open roles.
    The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers.

    If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps.


    JOB SUMMARY:

    Guest Services Coordinators are responsible for helping Guests enjoy their stay at our resort through: setting expectations and troubleshooting and resolving Guest situations.

    Coordinators provide exemplary Guest Service while maintaining quality and a positive atmosphere.

    Duties include, but are not limited to, satisfying Guests needs and maintaining constant surveillance of cash drawers and other company assets.


    MAJOR RESPONSIBILITIES:
    Resolves and eases sensitive guest situations on an individual basis through personal interaction.

    Asks exploratory questions to identify and documents the concerns, needs and expectations as well as fully investigates issues such as:
    long queues, crowd control, inclement weather, employee interactions, height restrictions, property damage and inoperable attractions ect.
    Communicates the appropriate accommodations for guests with disabilities in accordance with ADA guidelines. Determines and provides appropriate level of guest recovery and compensation.

    Fulfills guest inquires by utilizing in depth knowledge of the Universal Orlando resort as well as the general Orlando/Metro Orlando area.

    Performs concierge duties to provide the ultimate guest experience and "one stop shopping" such as:
    upgrades on all ticket media, restaurant and hotel reservations, lost children, transportation needs and foreign currency exchange.

    Processes, investigates and resolves all ticket issues including but not limited to UPRV, Destination Universal, Timeshares, Online Ticket Store, Front Gate Sales, ETDS, vouchers and complimentary tickets.

    Receives, logs, documents and secures lost and found items for the entire company and returns items to guests in a timely manner.

    Practices proper cash handling procedures and maintains constant surveillance of cash drawer to ensure accuracy at cash out.

    Understands and actively participates in Environmental, Health & Safety responsibilities by following established UO policy, procedures, training and team member involvement activities.

    Performs other duties as assigned.


    EDUCATION:
    Bachelor's degree is preferred

    EXPERIENCE:
    3+ Years previous Guest Service experience in Hospitality Industry preferred. 1+ Years providing direction preferred; or equivalent combination of education and experience.
    Additional Qualifications/ResponsibilitiesResolves and eases sensitive guest situations on an individual basis through personal interaction.
    Communicates the appropriate accommodations for guests with disabilities in accordance with ADA guidelines.
    Performs concierge duties to provide the ultimate guest experience and "one stop shopping"
  • Westminster Communities of Florida

    Service Coordinator

    1 week ago

    Westminster Communities of Florida Kennedy Space Center, United States

    Westminster Communities of Florida, a nationally recognized not-for-profit church related organization, is seeking an experienced Service Coordinator for its affordable housing communities in Downtown Orlando. Our team members work with excellence an Coordinator, Service, Retail, ...

  • StarkTech LLC Defunct

    Service Coordinator

    2 days ago

    StarkTech LLC Defunct Kennedy Space Center, United States

    Advance your career with the Stark Tech team. We'll shape your future together · Stark Tech is a total optimization provider of facilities and energy solutions. · Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer ...

  • Ultimate Staffing

    Program Services Coordinator

    1 week ago

    Ultimate Staffing Kennedy Space Center, United States

    This is a temp-to-perm opportunity offering competitive pay and benefits upon completion of your probationary tenure. Initially, new hires will train and work on-site at our Orlando Office for 90 days, and then transition to a fully remote position. Coordinator, Program, Remote, ...

  • Universal Nissan Hyundai

    BDC Service Coordinator

    1 day ago

    Universal Nissan Hyundai Kennedy Space Center, United States

    Universal Nissan-Hyundai-Genesis, Orlando's premier auto dealers, is looking for motivated professionals interested in a long-term career, not just a job. Due to high growth and demand we have a limited number of positions available. · If you're currently employed but are feelin ...

  • Stream Realty

    Marketing & Brokerage Services Coordinator

    4 days ago

    Stream Realty Kennedy Space Center, United States

    Company Description · ABOUT STREAM REALTY PARTNERS · Founded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. With 215+ million square feet of assignments and more than $5.8 billion in annual t ...

  • StarkTech LLC Defunct

    Service Coordinator

    2 weeks ago

    StarkTech LLC Defunct Kennedy Space Center, United States

    Advance your career with the Stark Tech team. We'll shape your future togetherStark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providing cutting-edge facilities and energy solutions. We integrate systems, offer energy- ...

  • Stream Realty

    Marketing & Brokerage Services Coordinator

    1 day ago

    Stream Realty Kennedy Space Center, United States

    Company DescriptionABOUT STREAM REALTY PARTNERSFounded in 1996, Stream Realty Partners (Stream) began with a vision. Not one focused on bricks and mortar, but with people at its foundation. With 215+ million square feet of assignments and more than $5.8 billion in annual transact ...

  • VetJobs

    Guest Services Coordinator

    3 weeks ago

    VetJobs Kennedy Space Center, United States

    Job Description · ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spou ...

  • BGIS

    Facility Services Coordinator

    2 weeks ago

    BGIS Kennedy Space Center, United States

    Job Description · BGIS is currently seeking a Facility Services Coordinator to join the team in Orlando, FL. · BGIS is a leading provider of integrated real estate management services, including facilities management, project management, energy & sustainability services, strate ...

  • Amentum

    Senior System Engineer – Corrosion

    7 hours ago

    Amentum KENNEDY SPACE CENTER, United States Full time

    Company Conformance Statement · In the performance of their respective tasks and duties all employees are required to conform to the following: · Perform quality work within deadlines with or without direct supervision. · Interact professionally with other employees, customers, ...

  • Westminstercommunitiesfl

    Executive Chef

    4 weeks ago

    Westminstercommunitiesfl Kennedy Space Center, United States

    ** Executive Chef** · **Job Category****:** Dining **Requisition Number****:** EXECU009784 Showing 1 location **Job Details** · **Description** · Westminster Towers is a large upscale Life Plan Community and Health Center located just south of downtown Orlando. We are a church ...

  • Qualis

    Senior Systems Engineer

    2 weeks ago

    Qualis Kennedy Space Center, United States Permanent

    Qualis Corporation is seeking a Senior Systems Engineer to be an integral member of our well rounded team in Orlando, FL. · Duties: · Member of Government program Enterprise Engineering Team · Designs, develops, supports, and maintains the organization's systems infrastructure, ...

  • Rehmann

    Procurement Manager

    1 week ago

    Rehmann Kennedy Space Center, United States

    Rehmann is searching for a Procurement Manager for our client, Howard Fertilizer. · About the Company · Howard Fertilizer & Chemical has evolved from a 1932 small fertilizer operation in downtown Orlando, FL serving the Central Florida citrus growers to the multi-site fertilize ...

  • Amentum

    System Engineer

    1 week ago

    Amentum KENNEDY SPACE CENTER, United States Full time

    Company Conformance Statement · In the performance of their respective tasks and duties all employees are required to conform to the following: · Perform quality work within deadlines with or without direct supervision. · Interact professionally with other employees, customers, ...

  • Aspire Health Partners

    Sr. Director of Food Services

    3 weeks ago

    Aspire Health Partners Kennedy Space Center, United States

    Sr. Director of Food Services · Who are we? For over fifty years, Aspire Health Partners has been one of the leading non-profit behavioral health companies in the Southeast. Serving nearly 40,000 clients per year, with locations in six Central Florida counties and currently expan ...

  • Oceaneering

    Commissioning Technician

    2 weeks ago

    Oceaneering Kennedy Space Center, United States Full time

    Company Profile · Oceaneering Mobile Robotics (OMR) designs, manufactures, implements, and maintains innovative turnkey logistics solutions based on autonomous mobile robot technology. With over 1,700 mobile robotics deployed worldwide and with over 30 million miles accumulated, ...

  • Wyndham Hotels & Resorts

    Outlet Chef

    4 weeks ago

    Wyndham Hotels & Resorts Kennedy Space Center, United States

    ** Outlet Chef** · Location: Orlando, FL, US, 32821 · Property Name: Wyndham Orlando Bonnet Creek Req Id: 18936 · Wyndham Grand is now seeking a Outlet Chef to join our team at the Wyndham Orlando Bonnet Creek location in Orlando , Florida . · **Job Summary** · The Outlet Ch ...

  • Oxa

    Senior Field Engineer

    1 week ago

    Oxa Kennedy Space Center, United States

    Who are we: · Oxa is enabling the transition to self-driving vehicles through an initial focus on the most commercially advanced sector; the autonomous shuttling of goods and people. · We are home to some of the world's leading experts on autonomous vehicles, creating solutions ...

  • Orlando Health

    Social Worker

    3 days ago

    Orlando Health Kennedy Space Center, United States

    Collaborates with the assigned clinical team to identify patients most likely to benefit from care coordination services to include assessing patients risk factors and the need for care coordination, clinical utilization management and preventative Care Coordinator, Social Worker ...

  • Stax Payments

    Customer Onboarding Coordinator

    1 week ago

    Stax Payments Kennedy Space Center, United States

    As a Customer Onboarding Coordinator, your role is ensuring a positive user experience for our customers through the successful onboarding and customer service of new clients. You will guide customers through onboarding once the account has been acti Onboarding Coordinator, Onboa ...