Customer Service Position - Encino, United States - e360 Insurance Services
Description
Our growing insurance agency is looking for a full-time Customer Service Representative to add to the team.
As a Customer Service Representative, you will use your strong communication skills to answer calls and properly handle customer inquiries, explain insurance coverage, and update policies.
- Providing Customer with Certificate of Insurance
- Retaining Customers for the Agency
- Assist with the Trucking Department
- Collecting Payments
- Data Entry
- Strong understanding of commercial insurance
- Analyze customer's complaints and recommend solutions.
- Understand the company's insurance policies and products
- Communicate changes or adjustment in policies to clients.
Job Requirements:
- Positive attitude
- Good customer service skills or prior experience
- 23 years experience with Insurance
- Demonstrated timely, consistent job attendance history
- Solid computer, grammar, and multitasking skills
- Strong attention to detail, time management and decisionmaking skills
- Must be comfortable working in a fastpaced/ high volume calls
Salary:
-Hourly+Commission+Bonus
- In addition to competitive base wage to start, you will enjoy commissions + bonus and a comprehensive benefit package that includes:
- Medical Plans & Paid Holidays
Pay:
$ $22.00 per hour
Expected hours: 40 per week
Benefits:
- Health insurance
- Onthejob training
- Paid time off
Experience level:
- 2 years
Shift:
- 8 hour shift
- Day shift
Weekly day range:
- Monday to Friday
Work setting:
- Inperson
- Office
Experience:
- Insurance: 1 year (preferred)
- Customer service: 1 year (preferred)
Language:
- Spanish (preferred)
Work Location:
In person
