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Cedar Hill

    Home Care Scheduler - Cedar Hill, United States - PC Home Health - Lancaster, TX

    PC Home Health - Lancaster, TX
    PC Home Health - Lancaster, TX Cedar Hill, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • Supplemental Insurance
    • Company parties
    • Competitive salary
    • Opportunity for advancement
    • Savings bank
    • Training & development
    • Wellness resources
    We are seeking a Home Care Scheduler to join our team. In this role, you will be responsible for maintaining the schedule for all clients and caregivers. This includes ensuring that all shifts are covered at least 2 weeks in advance. In addition, the scheduler is responsible for tracking, changing and refilling all vacation requests, call-offs, requests for changes by the client, etc. and ensuring scheduling software has been updated. The ideal candidate is empathetic, highly organized, and possesses excellent customer service skills.

    RESPONSIBILITIES/CONSIDERATIONS
    • Coordinate internal and external staffing needs
    • Assign clients to the appropriate caregivers
    • Use agencys scheduling software
    • Maintain an up-to-date list of on-call and backup staff and use to secure last-minute coverage
    • Communicate with caregivers regarding any updates or changes to their schedule
    • Communicate with managers and clients to inform them of any schedule or staffing changes
    • Assist in the hiring, training, and management of new staff
    • Must also be willing and able to work from home on weekends and outside of regular business hours
    • Excellent communication and interpersonal skills, with the ability to work effectively with all levels of the organization
    • Strong analytical and problem solving skills, with the ability to think creatively on the spot and in high-stress situations
    • Ability to maintain a calm and respectful demeanor with clients, employees, and colleagues
    • Ability to perform a variety of functions, multitask, and pick up needed projects or new skill sets as directed
    • Demonstrate initiative, discretion, enthusiasm, and desire to retain excellent caregivers
    QUALIFICATIONS
    • High school diploma or GED
    • Previous experience as a Home Care Scheduler or in a similar position is preferred
    • Highly organized with attention to detail
    • Comfortable with Microsoft Office and other computer programs
    • Ability to multitask and prioritize projects
    • Excellent customer service and interpersonal skills

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