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Mission Viejo

    patient services specialist, on call onsite - Mission Viejo, CA , USA, United States - Providence Health & Services

    Providence Health & Services background
    Description
    We are looking for Patient Services Specialists for our location in Mission Hospital - Mission Viejo.

    These will be for openings for on-call employment and various shifts (days, nights, evenings or variable).

    Successful external applicants for full-time and part-time roles may be eligible for a $1,000 extended sign-on bonus.


    Under the direction of the PAS supervisor/manager, the Patient Access Representative is responsible for assisting patients during the on-site registration and arrival process for scheduled and unscheduled visits as well as completing financial clearance functions.

    This individual completes the registration for unscheduled visits by collecting accurate demographic information, insurance information, and collecting patient liability (if known) at the time of service.

    This individual is also responsible for financial clearance functions on assigned scheduled accounts. The Patient Access Representative greets and serves patients in a professional, friendly, and respectful manner to promote positive encounters. All information is gathered while adhering to regulation and compliance requirements and guidelines and is documented timely and accurately.


    Preferred qualifications:

    • Associate's Degree Healthcare or Business Administration.
    • Provider Basic Life Support (BLS) - American Heart Association upon hire.
    • Certified Healthcare Access Associate (CHAA) upon hire.
    • Certified Revenue Cycle Specialist (CRCS) upon hire.
    • 3 years Experience within Patient Access of Business office setting.
    • Experience with insurance eligibility systems.
    • 3 years Utilization of medical terminology in job setting.
    • Knowledge in medical billing codes.
    • 1 year Knowledge of Epic Applications.


    Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security.

    We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.



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