Front Desk Agent - Beverly Hills, United States - Lyndel

Description

10:30pm - 6:30am Tuesday - Friday nights
We are a small hotel in the heart of Beverly Hills. Guests enjoy their stays because of the location and friendly staff.
If you have a friendly personality, you will appreciate the work.

If you also have previous hotel or other customer service experience, enjoy meeting people from around the world, and work well in a diverse environment we would like to meet you and invite you to submit your resume.

Responsibilities:

• Review and maintain daily transactions and update guest records
• Welcome guests upon their arrival and assign rooms
• Inform customers about payment methods
• Register guests collecting necessary information
• Perform all checkin and checkout tasks
• Manage online and phone reservations
• Provide information about our hotel, available rooms and rates
• Respond to guest complaints in a timely and professional manner

Skills:

• Nocturnal
• Hotel experience and languages a plus
• Customer service experience and a professional appearance a must
• Energetic positive attitude
• Excellent written and verbal communication skills
• Proficiency in Math
• Experienced with MS Office Excel
• Excellent organizational skills
• Work experience as Customer Service, Hotel Front Desk Agent, Receptionist or similar role
• Organized and detailed oriented

Job Types:
Full-time, Part-time


Pay:
$ $19.00 per hour


Schedule:

• 8 hour shift
• Monday to Friday
• Overnight shift

Work setting:

• Inperson

Education:

• Associate (required)

Shift availability:

• Day Shift (required)

Work Location:
In person