- Work closely with the Unified Endpoint Management (UEM) team to ensure all applications and Intune policies are applied correctly and tested thoroughly on the DAFA network and representative endpoint devices.
- Establish and execute comprehensive test plans that ensure the entire endpoint migration process is thoroughly exercised on the DAFAs networks using representative DAFA hardware.
- Document the results of all tests, clearly identify any finding, and ensure finding are communicated with the UEM team for prompt resolution.
- Continually exercise the endpoint migration process on representative endpoint devices as part of a phased testing cycle, to ensure any issues are identified and escalated to the UEM team prior to migrating DAFA users.
- Communicate with DAFA technical experts and stakeholders to collect feedback, identify areas of improvement, and ensure clear understanding of the endpoint migration process and expectations.
- Serve as the primary technical liaison between the DAFA users and the UEM team, ensuring issues identified by the DAFA are clearly communicated, documented, and escalated to the UEM team for remediation.
- Troubleshoot endpoint connectivity, software deployment, and patching issues across distributed environments.
- Work with the UEM team to ensure documentation for the systems, applications, and endpoint migration process are up to date.
- Facilitate information sessions for the DAFAs to help ensure consistent understanding of the endpoint migration process and establish realistic expectations for users.
- Bachelor's degree and 8-12 years of prior relevant experience performing the activities described above; or Master's degree with 6-10 years of prior relevant experience
- Active DoD Secret clearance
- Demonstrated experience troubleshooting and administering Windows operating systems
- Strong problem-solving skills and acute attention to detail
- Experience migrating users and desktops to Microsoft Intune
- Experience packaging applications using Microsoft Intune
- Experience writing and troubleshooting Power Shell scripts
- Experience working directly with customer and other stakeholders to interpret requirements / feedback and report status
- Excellent written and verbal communication skills, including customer service skills
- Familiarity with the Atlassian suite, including Jira and Confluence
- Current IAT Level II (or higher) Certification such as Security + or CISSP
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Senior Endpoint Migration Engineer - Fort Meade - Gridiron IT
Description
Senior Endpoint Migration EngineerLocation: Fort Meade, MD (Hybrid)
Work Type: Full Time
Primary Responsibilities:
Endpoint Migration Preparation and Testing
Compensation and Benefits
Salary Range: $110,000-$140,000 (Compensation is determined by various factors, including but not limited to location, work experience, skills, education, certifications, seniority, and business needs. This range may be modified in the future.)
Benefits: Gridiron offers a comprehensive benefits package including medical, dental, vision insurance, HSA, FSA, 401(k), disability & ADD insurance, life and pet insurance to eligible employees. Full-time and part-time employees working at least 30 hours per week on a regular basis are eligible to participate in Gridiron's benefits programs.
Gridiron IT Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status or disability status.
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