- Experience supervising or managing people
- History of delivering outstanding customer experiences
- Medical coverage and well-being programs including mental health support and coaching
- 401k Retirement Savings Plan and Employee Stock Purchase Plan
- Tax prep benefit - allows eligible associates to receive the same tax preparation as our clients, all with no direct cost to you
- Other perks like flexible/remote opportunities that meet your life, collaborative teams and much more
- Support the Multi-Unit Team Leader, serving as onsite point of contact for tax office associates and clients, ensuring quality and consistent execution that will allow us to promote the value of H&R Block
- Execute and hold all tax office associates accountable to Standard Operating Procedures (SOP) execution and client service experience, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Serve as point of contact for onsite escalated client service concerns
- Ensure clients are scheduled properly and conflicts are resolved, with escalation to the Multi-Unit Team Leader and District General Manager as necessary
- Lead the office from the front desk, providing phone coverage and engaging with clients to deliver an outstanding experience
- Lead daily activities to ensure that all tax office associates are scheduled, and work is completed according to deadlines, with attention to quality standards, priorities and overall goals
- Lead daily huddles and communicate essential information to office associates
- Prior experience working in customer service or similar role
- Strong organizational skills and ability to plan and manage day-to-day office operations
- Customer-centric mindset and strong communication skills
- Computer proficient with the ability to use MS Office
- Demonstrated ability to work independently with minimal supervision
- Positive attitude
- Able to work a flexible work schedule of 40 hours per week and flexibility based on business needs
- High school diploma / equivalent or higher
-
Team Leader
3 weeks ago
Tractor Supply Sulphur Springs, United StatesTractor Supply Co. - JobID: [Assistant Store Manager / Team Member] As a Team Leader at TSC, you'll: Execute assigned basic, promotional, and seasonal merchandising activities; Perform Opening/Closing procedures and transport and make deposits to bank; Assess store conditions and ...
-
Team Leader
1 week ago
Rock Strategic LLC Sulphur Springs, United StatesHealth, Vision, & Dental offered. · Opportunity for promotion. · Flexible Schedules. · $100 Employee Referral Bonus. · Free uniforms · This job posting is for a position in a restaurant owned and operated by an independent franchisee, not Jack in the Box Inc. This means the ...
-
Operational Excellence Team Leader
2 days ago
Brookshires Grocery Company. Sulphur Springs, United States**Operational Excellence Team Leader** · **Location:** Sulphur Springs, TX ****Job Summary**** · Responsible for executing various store operation standards and procedures to maintain quality of product, food and physical safety, and inventory stock levels. Executes merchandisi ...
-
Customer Experience Team Leader
2 weeks ago
Brookshires Grocery Company. Sulphur Springs, United States**Customer Experience Team Leader** · **Location:** Sulphur Springs, TX ****Job Summary**** · Supports upper management to lead front-end operations and staff to promote high level of engagement and customer satisfaction. Proactively addresses issues and concerns through effect ...
-
Senior Bid Team Leader
1 week ago
Unisys Corporation Hopkins, United States Regular, Full timeWe Believe in Better · We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people's lives through secure, reliable advanced technology is our vision. · At Unisys, we believe in better H ...
-
Team leader for e-learning and LMS management
3 weeks ago
Spectrum Innovations Ladonia, United StatesThis is BRUNATA-METRONA · For generations, and for generations to come: The sustainable use of resources and our environment has always been the guiding principle of our family business and our services for the real estate industry. We enable millions of people to use energy eff ...
-
Tax clerk
1 week ago
Blue Horizon Solutions Hopkins, United StatesHopkins is currently seeking individuals to join our team in a full-time or part-time capacity. This is a stable job opportunity that can also serve as a second source of income. We offer an attractive compensation package, including performance-based bonuses and opportunities fo ...
-
Titan Ventures Sulphur Springs, United StatesIntroduction: · As the market leader for energy infrastructure, SPIE SAG GmbH is looking for you to join their team in the CityNetworks & Grids division at the Garching location (near Munich) as soon as possible in a full-time position. · Responsibilities: · Creating cable routin ...
-
Operational Excellence Team Leader
2 days ago
Brookshires Grocery Company. Greenville, United States**Operational Excellence Team Leader** · **Location:** Greenville, TX ****Job Summary**** · Responsible for executing various store operation standards and procedures to maintain quality of product, food and physical safety, and inventory stock levels. Executes merchandising pl ...
-
RN, Registered Nurse
2 days ago
CHRISTUS Health Sulphur Springs, United States Part timeSummary: · The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the abi ...
-
RN, Registered Nurse
2 weeks ago
CHRISTUS Health Sulphur Springs, United StatesSummary:The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the abilit ...
-
RN, Registered Nurse
6 days ago
Christus Health Sulphur Springs, United States· Summary: · The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the ...
-
RN, Registered Nurse
2 days ago
Christus Health Careers Sulphur Springs, United States Permanent, Full time· Summary: · The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the ...
-
RN, Registered Nurse
2 weeks ago
CHRISTUS Health Sulphur Springs, United StatesSummary:The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the abilit ...
-
RN, Registered Nurse
2 weeks ago
CHRISTUS Health Sulphur Springs, United StatesSummary:The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the abilit ...
-
Patient Access Representative
1 week ago
Christus Health Sulphur Springs, United States· Summary: · Patient Access Representatives facilitate a welcome andeasy access to the facility and are responsible for establishing anencounter for any patient who meets the guidelines for hospitalservice. Patient Access staff ensures that all data entry isaccurate including de ...
-
RN, Registered Nurse
4 hours ago
CHRISTUS Health Sulphur Springs, United StatesSummary:The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the abilit ...
-
RN, Registered Nurse
2 weeks ago
CHRISTUS Health Sulphur Springs, United StatesSummary:The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the abilit ...
-
RN, Registered Nurse
2 weeks ago
CHRISTUS Health Sulphur Springs, United StatesSummary:The competent Nurse, in the same or similar clinical setting, practices independently and demonstrates an awareness of all relevant aspects of a situation. Provides routine and complex care, with the ability to on long-range goals or plans. Continues to develop the abilit ...
-
RN, Registered Nurse
2 weeks ago
Christus Health Sulphur Springs, United States· Summary: · The competent Nurse, in the same or similar clinicalsetting, practices independently and demonstrates an awareness ofall relevant aspects of a situation. Provides routine and complexcare, with the ability to on long-range goals or plans. Continuesto develop the abil ...
Associate Team Leader - Sulphur Springs, United States - H&R Block
Description
Job Description:
At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We also believe in a connected culture, valuing diversity and inclusion and making everyone feel like they belong.We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Horizons 2025. Our end goal is simple: bigger ambitions, faster transformation, and extraordinary results. It's an exciting time to be a part of H&R Block
At H&R Block, we're curious, creative, and always on the move. If you embrace challenges as opportunities and seek to make a meaningful difference where you live, work, and play, our door is always open.
A Typical Day...
Helping others is what we do best here, which means you will get to see the impact of your work firsthand. As you inspire people to make confident, informed decisions about their lives, careers, and money, you will build client relationships that will grow stronger each year.
Joining us as an Associate Team Leader, you'll support a single retail office during tax season to consistently exceed client expectations and provide daily operations direction for the tax office. You'll begin working a flexible part-time schedule in early December as you ramp up for the busy tax season and transition to a full-time schedule from January through April.It would be even better if you also had...
At H&R Block, we believe and invest in our people by committing to their total well-being. Our benefit offerings can help associates plan for their unique health, wellbeing and financial wellness needs.
At H&R Block we remain committed to building a Connected Culture one in which trust, care, and connections are how we work together as we continue to create an environment where everyone feels safe to bring their authentic self to work every day and feels like they belong as part of a larger team.What you'll bring to the team...
