Customer Service and Sales Representative: - Houston, United States - DriveTown Inc
1 week ago
Description
Overview:
We are seeking a motivated and customer-focused individual to join our team as a Customer Service/Sales Representative.
In this role, you will be responsible for providing exceptional service to our customers and driving sales through effective communication and upselling techniques.
Responsibilities:
- Handle inbound and outbound calls to assist customers with inquiries, orders, and concerns
- Provide accurate and timely information regarding product features, pricing, and promotions
- Utilize data entry skills to update customer information in the system
- Analyze customer needs and recommend appropriate products or services
- Maintain a high level of professionalism and phone etiquette at all times
- Upsell additional products or services to maximize sales opportunities
- Resolve customer complaints or issues in a timely and satisfactory manner
- Collaborate with team members to achieve sales targets and customer satisfaction goals
Skills:
- Strong communication skills, both verbal and written
- Excellent customer service abilities with a focus on building rapport
- Proficient in data entry and able to navigate computer systems efficiently
- Ability to analyze customer needs and provide appropriate solutions
- Experience in outbound calling and sales is preferred
- Fluency in Spanish is a plus, as we serve a diverse customer base
- Ability to multitask and prioritize tasks effectively
Pay:
$35, $49,945.98 per year
Benefits:
- Onthejob training
Experience level:
- Under 1 year
Shift:
- Day shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Work setting:
- Inperson
Ability to Relocate:
- Houston, TX 77034: Relocate before starting work (required)
Work Location:
In person
More jobs from DriveTown Inc
-
Good Appearance
Houston, United States - 1 week ago
-
Good Appearance
Houston, United States - 1 week ago