Full-time Tailor - Short Hills, United States - Brooks Brothers

Mark Lane

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Mark Lane

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Full time
Description

Overview:
The Fitter/Tailor contributes to the Brooks Brothers customer relationships by delivering quality garments to our customers.

As a member of our Alterations department, the Fitter/Tailor provides expert alterations and fabric expertise to our customers in a timely manner while providing outstanding service to our clients.

The Fitter/Tailor reports to the Store Manager.


Who You Are**:


  • Demonstrates an attention to detail and quality of work.
  • Team player with a desire to provide exceptional service.
  • Operates with a sense of urgency and effectively completes assigned responsibilities.
  • Able to adapt to change and takes on more responsibilities.
  • Selfmotivated; seeks personal growth and development.

Responsibilities:


As the Fitter/Tailor you will:

  • Achieve personal productivity and assist in meeting Brooks Brothers productivity goals.
  • Sew, measure, hem, and fit garments to meet customer needs, using the Brooks Brothers approved methods and specifications.
  • Utilize Brooks Brothers systems to meet productivity goals.
  • Provide highest level of quality and customer service within established call dates.
  • Repair or replace defective garment parts such as pockets, zippers, buttons, and linings.
  • Demonstrate and comply with company best practices, policies, procedures, and associate policies as outlined in the Associate Handbook.
  • Assist in maintaining a clean, neat, and organized store environment.
  • Work with store team to ensure seamless workflow.
  • Represent the brand as a true ambassador, adhering to Brooks Brothers code of conduct, dress code and legendary service expectations.
  • Model our values of respect, integrity, teamwork, compassion, accountability, and inclusivity.

Qualifications:

You will also have:

  • Minimum 5 years' experience in tailoring.
  • Knowledge of clothing and shirt construction and fabrics.
  • Previous experience in a retail environment or in custom clothing sales.
  • Scheduling flexibility to include days, nights, weekends, and holidays as required to meet the needs of the business.
  • Ability to communicate with customers on the sales floor.
  • Proficient in special order tools, fabrics and programs.

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