Assistant Manager - Rincon, United States - Dunkin | U Donuts
Description
Assistant Managers support Restaurant Managers in their efforts to develop a team of dedicated people delivering great guest experiences and profitable top line sales.
Responsibilities Include:
Team Environment - Promote a team environment by fostering respect, providing coaching and feedback, recognizing achievements, resolving employee concerns and communicating effectively.
Operations Excellence for Guest Satisfaction - Hold guests as highest priority and role model exceptional guest service. Assist Restaurant Manager in promoting an environment where there is a sense of urgency to satisfy guests. Ensure Brand standards and systems are executed. Monitor team performance to ensure quality, service, and cleanliness standards are met at all times. Complete all required training including ServSafe certification.
Profitability - Drive sales through effective execution of restaurant standards and marketing initiatives. Delegate and lead processes to control labor costs, food costs, and cash. Ensure the safety and security of team and guests through a focus on preventative maintenance and cleanliness.
Work with Restaurant Manager to assess restaurant, develop action plans to target opportunities, and implement plans designed to achieve goals.
Comply with all restaurant, Brand, and franchisee policies."REQUIREMENTS:
- Able to clearly express oneself verbally and in writing (English)
- Math and financial management
- Restaurant, retail, or supervisory experience
- At least 18 years of age (where applicable)
- High school diploma (or equivalent)
- Guest Focus anticipate and understand guests' needs and exceed their expectations.
- Passion for Results set compelling targets and deliver on commitments.
- Problem Solving and Decision Making make good decisions based on analysis, experience and judgment.
- Building Effective Teams get the right people in the right places, enabling them to make decisions and celebrate success as a team.
- Conflict Management use interpersonal skills to confront tough issues and resolve disagreements constructively.
- Developing Direct Reports and Others provide honest feedback to team members, actively coaching and supporting them to achieve personal and professional goals.
Dunkin' Donuts sells 52 varieties of donuts and more than a dozen coffee beverages as well as an array of bagels, breakfast sandwiches and other baked goods.
We are a locally owned and operated Dunkin' Donuts franchise, with a fast-paced, high energy environment where you get to interact with loyal customers every day.
Join our team todayThis Dunkin' Donuts restaurant is independently owned and operated under a franchise granted by DD Franchising LLC.
The Dunkin' Donuts trademarks, logos and designs are trademarks of DD IP Holder, LLC. Used under license.
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