REMOTE SaaS Customer Success Manager - Reston

Only for registered members Reston, United States

1 month ago

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Job summary

The Customer Success Manager will be responsible for ensuring the success and satisfaction of our clients by managing relationships, understanding their needs, and delivering appropriate solutions within the SaaS framework.

This role focuses on enhancing customer engagement, reducing churn, and maximizing annual recurring revenue (ARR) through strategic account management and regular business reviews (QBRs).


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