Digital Customer Success Manager - Herndon, VA

Only for registered members Herndon, VA, United States

1 month ago

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Job summary

This is an onsite position requiring you to be in the HQ office 3 days each week so at this time we are only considering LOCAL CANDIDATES who will join our team as Digital Customer Success Managers supporting our Emerging Market customer segment. You will work within a pooled CSM team ensuring customers receive timely value-driven guidance through digital channels and automation.


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Responsibilities

  • Execute and continuously optimize digital-first one-to-many engagement strategies that ensure customers obtain maximum value from FranConnect.

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