Jobs
>
Charlotte

    Associate Analyst, Order to Cash - Charlotte, United States - RXO

    RXO
    RXO Charlotte, United States

    1 week ago

    Default job background
    Description

    Accelerate your career at RXO.

    RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

    As the Associate Analyst, Order to Cash at RXO, you will be responsible for the daily monitoring, cash and collection management of a dedicated portfolio of customers. You will focus on the improvement of the overall status of customer accounts by communicating with internal and external customers to increase cash flow and reduce risk by resolving root cause issues impacting customer payment.

    What your day-to-day will look like:

    • Review assigned customer accounts, sending statements to customers, establish collaborate communication.
    • Responsible for the resolution and management of outstanding invoices and delinquent accounts.
    • Audits and analyzes aging reports, tracking collection efforts and may initiate outside collection approach for unresolved delinquent accounts.
    • Resolve and collect overdue account balances and payment discrepancies through research, communication and follow up with customers and/or sales teams.
    • Partner with leadership to make recommendations on account management strategies.
    • Research invoices for billing accuracy; audit and collaborate with internal business partners to correct disputed invoices.
    • Determine root cause of disputes, report process deficiencies and recommend & execute needed improvements.
    • Respond to customer inquiries in a timely manner; maintain departmental productivity goals.
    • Maintain customer contacts in collections tool.
    • Research, validate, and submit customer refunds, internal write off requests, cash application offset requests.
    • Properly document all collection activity in the AR system.

    What you'll need to excel:

    At a minimum, you'll need:

    • Bachelor's degree or equivalent related work or military experience

    It'd be great if you also have:

    • 2 years of experience billing, commercial account receivable experience, or cash applications
    • Advanced computer skills with an emphasis on Microsoft Office (Excel)
    • Excellent organizational skills with the ability to multitask and prioritize work to meet company and departmental goals.

    We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.

    Does this sound like you? Check out what else RXO has to offer.

    Massive Benefits

    • Competitive pay
    • Health, dental and vision insurance
    • 401(k) with company match
    • Life insurance, disability
    • Employee Assistance Program (EAP)
    • Paid time off
    • Tuition reimbursement program

    Our Culture

    We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

    The Next Step

    Ready to join our team? We'd love to hear from you. Fill out an application now and join our talent communityto learn about future opportunities.

    We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

    All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

    The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

    Review RXO's candidate privacy statementhereandRXO's Privacy Notice to California Job Applicantshere.

  • Xylem

    Order to Cash Manager

    6 days ago

    Xylem Charlotte, United States

    We're Hiring for an Order to Cash Manager · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. · is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most ...

  • ittxylem

    Order to Cash Manager

    5 days ago

    ittxylem Charlotte, United States

    Job Details · We're Hiring for an Order to Cash Manager · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the ...

  • RXO

    Analyst, Order to Cash

    1 week ago

    RXO Charlotte, United States

    Accelerate your career at RXO. · RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways ...

  • Xylem

    Order to Cash Manager

    5 days ago

    Xylem Charlotte, United States

    We're Hiring for an Order to Cash Manager · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today **Xylem, Inc.** is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world's most ...

  • ittxylem

    Order to Cash Manager

    1 week ago

    ittxylem Charlotte, United States

    Job Details · We're Hiring for an Order to Cash Manager · If you are excited and passionate about helping #LetsSolveWater, consider joining our team todayXylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the w ...

  • Search Solution Group

    Order to Cash Specialist

    2 weeks ago

    Search Solution Group Charlotte, United States

    Job Description Job Description Job Overview: The Customer Service Representative position in Charlotte, NC, is a pivotal role within our client's organization, a global leader in pioneering industrial packaging. This role focuses on establishing and maintaining strong relationsh ...

  • Search Solution Group

    Order to Cash Specialist

    2 weeks ago

    Search Solution Group Charlotte, United States

    Job Description · Job DescriptionJob Overview: The Customer Service Representative position in Charlotte, NC, is a pivotal role within our client's organization, a global leader in pioneering industrial packaging. This role focuses on establishing and maintaining strong relations ...

  • Beacon Hill

    SAP Order to Cash Analyst

    1 week ago

    Beacon Hill Charlotte, United States

    JOB SUMMARY: · The Order to Cash Analyst will be responsible to support SAP Sales & Distribution and applications in the Sales & Marketing area. He/she will assist with customer service business capabilities and supporting technologies serving the Customer, Sales & Marketing orga ...

  • Beacon Hill Staffing Group

    SAP Order to Cash Analyst

    1 week ago

    Beacon Hill Staffing Group Charlotte, United States

    · JOB SUMMARY: · The Order to Cash Analyst will be responsible to support SAP Sales & Distribution and applications in the Sales & Marketing area. He/she will assist with customer service business capabilities and supporting technologies serving the Customer, Sales & Marketing o ...

  • Bayforce

    SAP Order to Cash Analyst

    3 weeks ago

    Bayforce Charlotte, United States

    Responsibilities: · Strong Functional and Config with OTC, will interact a lot with SD, P2P; as well as promising and production planning · Work closely with the Sales & Marketing Technology Lead supporting SAP solutions and applications as well as non-SAP supporting technologies ...

  • Beacon Hill

    SAP Order to Cash Analyst

    1 week ago

    Beacon Hill Charlotte, United States

    JOB SUMMARY: · The Order to Cash Analyst will be responsible to support SAP Sales & Distribution and applications in the Sales & Marketing area. He/she will assist with customer service business capabilities and supporting technologies serving the Customer, Sales & Marketing orga ...

  • RXO, Inc.

    Associate Analyst, Order to Cash

    1 week ago

    RXO, Inc. Charlotte, United States

    Accelerate your career at RXO. · RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we're revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways ...

  • Xylem

    Data Domain Lead, Order to Cash

    1 week ago

    Xylem Charlotte, United States

    We're Hiring for a Data Domain Lead, Order to Cash · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world' ...

  • Xylem

    Data Architect, Source to Pay and Order to Cash

    6 days ago

    Xylem Charlotte, United States

    Were Hiring for a Data Architect, Source to Pay and Order to Cash · If you are excited and passionate about helping LetsSolveWater, consider joining our team today Xylem, Inc. is a leading global water technology company servicing more than 150 countries and is dedicated to solv ...

  • New York Old School Bagel & Deli

    Counter Help

    3 weeks ago

    New York Old School Bagel & Deli Charlotte, United States

    Job Summary: · **Duties**: · - Greet customers and assist them with their orders · - Handle cash transactions and operate the cash register · - Maintain cleanliness of the counter area · - Assist with bussing tables and ensuring dining areas are tidy · - Follow food safety protoc ...

  • Food Lion

    Pt Customer Lead

    2 weeks ago

    Food Lion Charlotte, United States

    **Address**:USA-NC-Charlotte-7400 Candlewych Lane · **Store Code**:Store 01262 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a w ...

  • Food Lion

    Pt Sales Associate Cashier

    2 weeks ago

    Food Lion Charlotte, United States

    **Address**:USA-NC-Charlotte-2526 Little Rock Road · **Store Code**:Store 00106 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a ...

  • Food Lion

    Pt Sales Associate

    2 weeks ago

    Food Lion Charlotte, United States

    **Address**:USA-NC-Charlotte-2935 Wt Harris Blvd · **Store Code**:Store 02627 Front End · Food Lion has been providing an easy, fresh and affordable shopping experience to the communities we serve since 1957. Today, our 82,000 associates serve more than 10 million customers a we ...

  • North Carolina Dept of Transportation

    Program Coordinator I

    1 week ago

    North Carolina Dept of Transportation Mecklenburg County, NC, United States

    **Description of Work**: · **Grade: NC08 Salary: $36,682 - $64,194** · **This position is an anticipated vacancy** · This position with NCDOT offers full State Benefits, competitive salaries and many career development opportunities. · T**his position is located in the Charlotte ...

  • GIACOMOS PIZZERIA & ITALIAN RESTAURANT(University)

    Restaurant Server

    1 week ago

    GIACOMOS PIZZERIA & ITALIAN RESTAURANT(University) Charlotte, United States

    **About us** · Giacomos Italian Restaurant is a small business in ITALIAN FOOD We are professional and agile. · Our work environment includes: · - Family Atmosphere · **Responsibilities**: · - Provide exceptional customer service to all guests · - Handle customer inquiries, compl ...