- Cultivates and maintains positive relationships with FAA IT stakeholders, including providing consultative services, devising appropriate IT solutions based on business needs, ensuring IT effectively supports the business partners' missions, and managing IT core services.
- Creates and maintains a superior service-oriented approach to service management and champions a culture that is innovative, forward-thinking, and solution-centric.
- Oversees the development and maintenance of the IT Service Catalog and the establishment and management of IT core services and metrics, including monitoring and acting as the governing body over the performance of core metrics and working with other Office of Information & Technology Executives to meet established metrics.
- Formulates, develops, and implements strategic high-level objectives to improve user experiences, incorporating key performance indicators, and communicates the importance of fostering a positive user experience for internal and external Executive stakeholders.
- Directs the strategic approach to the first line of investigation, diagnosis, and resolution of IT problems and issues in a hybrid work environment. Oversees the escalation process for incidents and service requests that impact business partner missions and demand Executive attention. Meets with executive business partners regularly to ensure that IT services meet their mission requirements and take action to optimize services when needed.
-
Director, Business Partnership Services
2 weeks ago
USAJobs Washington D.C., United States Full timeDuties · The FAA seeks an innovative leader with substantial experience leading a cross-functional Information Technology (IT) service organization. The Director, Business Partnership Services provides leadership and oversight of all FAA IT components and services, including enga ...
-
Partnerships & Events Coordinator
3 days ago
Issaquah Food & Clothing Bank Washington, United StatesJob Announcement: June 17, 2024 · HOW TO APPLY · Submit a cover letter, resume, and two professional references to: · E-mail (preferred method): · Mail: · Bonnie DeCaro-Monahan, Development Director · Issaquah Food & Clothing Bank · 179 1st Avenue SE · Issaquah, WA 98027 · Pl ...
-
Manager, Private Sector Engagement
1 week ago
World Wildlife Fund Washington, United StatesOverview · World Wildlife Fund (WWF), one of the world's leading conservation organizations, seeks a Manager, Private Sector Engagement · Major Function · The primary function of the Manager is to manage day-to-day relationships and help develop corporate partnerships with the ...
-
Senior Director, Business Development, Americas
2 weeks ago
CIRCLE Washington, United StatesCircle is a financial technology company at the epicenter of the emerging internet of money, where value can finally travel like other digital data — globally, nearly instantly and less expensively than legacy settlement systems. This ground-breaking new internet layer opens up p ...
-
Deputy Director Policy
1 week ago
Auburn University Washington, United States Full timeJob Summary · Located in Washington, · The Charles D McCrary Institute for Cyber and Critical Infrastructure is accepting applications for a Deputy Director for Policy & Partnership . This position leads the McCrary Institute's cybersecurity policy research, guides strategic ...
-
Integrated Dermatology Washington D.C., United States Full timeEstablished practice in downtown Washington, DC has been delighting patients for over 15 years. The practice is a full-service general dermatology, surgical, and cosmetics practice. This is a no buy-in partnership opportunity with % of collections, profit sharing, and practice va ...
-
Director Business Development
3 weeks ago
Publicis Sapient Washington, United States Full timeJob Description · We are seeking a highly seasoned Federal Business Development professional to join our elite Government Services Team to focus on developing new markets, new industries, and new clients. You will provide thought leadership and innovation in relentless pursuit o ...
-
AVP, Risk Culture
5 days ago
LPL Financial Washington, United States Full timeAre you a team player? Are you curious to learn? Are you interested in supporting others as they grow their business? Are you interested in being part of a team that is working to transform and do things differently? If so, LPL Financial is the place for you · LPL Financial (Nasd ...
-
IT Asset Manager
2 weeks ago
Covington & Burling LLP Washington, United StatesThe IT Asset Manager is a subject matter expert responsible for the lifecycle management and governance of the Firm's technology assets. This role ensures that IT assets are properly inventoried, maintained, and disposed of according to established policies and procedures. · Work ...
-
Georgetown University in Qatar Washington, United States Full timeLocated in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals i ...
-
Operations Officer
3 weeks ago
The World Bank Washington, United StatesOperations Officer · Job #: req27715 Organization: World Bank Sector: Operations Grade: GF Term Duration: 1 year 0 months Recruitment Type: International Recruitment Location: Washington, DC,United States Required Language(s): English Preferred Language(s): Closing Date: 6/12/20 ...
-
Physical Therapist
2 weeks ago
PT Northwest Physical Therapy Washington, United States Full timeJob Description · PT Northwest Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Longview. · Who we are... · A network of over 1200 clinics from coast to coast, 26 brand partners, that leads the outpatient phy ...
-
Finance Director, Data Analytics
3 days ago
Sevita Washington, United States Full time· OUR MISSION AND PERFORMANCE EXPECTATIONS · At Sevita, we believe that everyone deserves to live well. For more than 50 years, our team members have provided home and community-based health care for adults, children, and their families across the United States. Our extraordina ...
-
Physical Therapist
2 weeks ago
PT Northwest Physical Therapy Washington, United States Full timeJob Description · PT Northwest Physical Therapy, a brand partner of Upstream Rehabilitation, is looking for a Physical Therapist to join our team in Centralia/Lewis · Centralia/Lewis Clinic details... · PT Northwest Physical Therapy gives you the autotomy to create your own sch ...
-
Program Services Specialist
2 weeks ago
American Chemical Society Washington, United States Full timeOptica is seeking a Program Services Specialist to primarily support the Optica Membership division with cutting-edge technical webinars, workshops, and career summits to a global membership. They will define, develop, and implement strategic initiatives across the global members ...
-
Director of Technology
3 days ago
LHH Washington, United StatesHeadquartered in Camas, Washington · Our client is seeking a dynamic individual to join their team as Director/Senior Manager of IT Operations. Our client is leading the way in laser technology within a rapidly expanding market. As a top provider of high-power semiconductors and ...
-
Tax-Exempt Organization Tax Associate
3 weeks ago
Lindquist LLP Washington, United StatesLooking to work at a firm with an unbeatable culture? · WithumSmith+Brown, P.C., is a forward-thinking, technology-driven advisory and accounting firm, helping clients to Be in a Position of StrengthSM in today's modern business landscape. Withum empowers clients and our profess ...
-
AWS Channel Business Development Manager
2 weeks ago
LightEdge Solutions Inc Washington, United States Full timeLightEdge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements. If you want to take your skills to the next level by joining an industry leader, this is an excellent opportunity for youConnectria, A Lig ...
-
Locum Physician
2 weeks ago
LocumJobsOnline Washington, United States Full timeLocumJobsOnline is working with Adelphi Medical Staffing to find a qualified Radiology MD in Washington, Washington DC, 20010 · About The Position · Job Quick Facts · • Specialty: Pediatric Radiology · • Job Type: Locum Tenens · • Location: Washington, DC · • Service Setting: Inp ...
-
IT Project Coordinator
2 weeks ago
TEKsystems Washington, United States Contract to RegularDescription: · Project CoordinatorOur client takes pride in continuous transformation. The driving force behind our business growth is a skilled and dedicated project management team. We're searching for a highly qualified project coordinator to help us maintain our position as a ...
Director, Business Partnership Services - Washington, United States - Department Of Transportation
Description
Summary
The Federal Aviation Administration's (FAA) Information & Technology Services deliver core IT services to keep FAA employees connected and productive, drive transformative IT efforts that move the FAA enterprise forward, and develop innovative IT solutions to solve complex business partner challenges.
Duties
The FAA seeks an innovative leader with substantial experience leading a cross-functional Information Technology (IT) service organization. The Director, Business Partnership Services provides leadership and oversight of all FAA IT components and services, including engagement with the Business Partnership Management team, the MyIT Service Center, the Service Catalog, and FAA's 24x7 IT helpdesk. The Director interfaces with all enterprise stakeholders to understand their needs and foster effective solutions.
The Director oversees a staff of approximately 80 federal employees, including 10 senior managers and nearly 400 contractors. The incumbent manages an annual budget of approximately $40M, including approximately $23M allocated for the IT Integrated Service Center contract.
Principal Responsibilities