- Assessing project scope prior to project initiation
- Meeting with subject matter experts as project work commences
- Developing, testing and implementing technical changes required for workflow automation within our case management software
- Completing routine maintenance within our case management software
- Deploying changes in production including creating end-user job aids, PowerPoint presentations, standard operating procedures and in person or virtual training classes
- Maintaining project and testing documentation
- Working with staff to roll out changes using job aids, PowerPoint presentations, virtual and in-person meetings and side-by-side training
- Working with other departments to complete root cause analysis of issues that occur as a result of a software or workflow change and determine and complete a remediation plan to resolve the issue
- Attending calls with vendors and clients to discuss projects
- Has experience working with a project team (does not need to be a PM)
- Will be required to commute to downtown Cleveland Monday through Friday
- Is a "doer" - someone who will want to help and get projects done, not necessarily coordinate those projects
- Has an eye for detail
- Is a team player
- Has a go with the flow personality
- College degree is preferred
- Prior experience deploying changes through a formal change management process
- Prior experience as a software subject matter expert is preferred
- Basic programming skills using a variety of languages
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Technical Project Analyst - Cleveland, United States - Javitch Block LLC
Description
Our premier firm helps clients resolve their business disputes in an efficient, streamlined, and cost-effective manner. Over many decades of experience, the partners and professional staff of JB have become known for a unique combination of corporate sophistication and genuine approachability.
The Technical Project Analyst will be responsible for:
Qualified Candidates:
Education/Training/Experience
Javitch Block offers a comprehensive benefits program including health insurance, life insurance, short and long-term disability, paid vacataion/sick time, and 401(k) with company match.
You can learn more about Javitch Block LLC at