- Welcome guests with a warm and friendly demeanor, ensuring a positive first impression
- Always maintain a professional and friendly attitude while attending to guests' needs
- Manage reservations and maintain an organized seating chart, including handling incoming reservation inquiries, either in-person, over the phone or via email
- Responsible for accurately recording and confirming reservation details, paying attention to specific requests and preferences
- Update and maintain the reservation system, ensuring accurate and up-to-date information
- Monitor and manage online reservation platforms and guest profiles
- Manage waitlist and effectively estimate waiting time for guest(s)
- Coordinate with the restaurant staff to accommodate special occasions and requests
- Escort guests to their assigned tables, considering their preferences and special requests
- Assist in maintaining a positive and efficient workflow within the restaurant
- Always maintaining professional appearance and demeanor
- Ensure the availabilities of menus, promotional materials, and necessary supplies for guests during wait times
- Assist in the collection and analysis of guest feedback and preferences
- Other duties as assigned by supervisor and/or management
- Excellent communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to work independently and as a team in a fast-paced environment
- Must have a flexible work schedule
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Cyclone Anaya's Mexican Kitchen Houston, United States**Host/Hostess** · **Reports to: Restaurant Manager** · **Summary of Position**: · Welcome and warmly greet guests on arrival. Manage the efficient and timely seating of our guests to a table that best serves their wishes. · **Duties & Responsibilities**: · - Warmly and graciousl ...
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Marriott International, Inc Houston, United States**Job Number** · **Job Category** Food and Beverage & Culinary · **Location** The Westin Houston Memorial City, 945 Gessner Road, Houston, Texas, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remotely?** N · **Relocation?** N · **Position Type** Non-Management · ...
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Xin Chao Houston, United States**Benefits** · - We offer many great benefits, including **free early access to your pay** through Homebase. · **Responsibilities**: · *Answering the phones and book reservations *Greeting customers and making them feel welcome *Estimating wait time for guests · **Qualifications* ...
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Restaurant Host/Hostess
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Hilton Americas-Houston Houston, United States Full timeHilton Americas-HoustonA premier event destination in downtown Houston, we're connected to the George R. Brown Convention Center via skywalk. Enjoy your favorite cocktail and views of the glittering skyline. Relax at the spa, and enjoy the infinity pool, hot tub, and fitness cent ...
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Host/hostess Ft
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Houston Museum District Houston, United States**Summary**: To ensure all guests are greeted and seated in a friendly and courteous manner using appropriate procedures, in accordance with ZaZa Standards. · **Essential Functions**: · - Assist managers in opening and closing. · - Answering phone calls. Make reservations. · - Kn ...
Restaurant Host/Hostess - Spring, United States - Thind Management
Description
Restaurant Host/Hostess
Introduction
Welcome to Thind Management, a family-owned management company where we strive to provide exceptional service and unforgettable experiences to our guests at our properties. With a passion for hospitality and a commitment to teach, we at Thind Management strive to share our knowledge with team members to reach new heights. We live and breathe Thind's motto "We'll Take It from Here". Our team of experienced leaders are dedicated to delivering the highest standards of training, providing tools, and ensuring professional growth of our team members.
Job Summary
We are seeking a highly motivated host/hostess in a fine dining restaurant who creates a welcoming and pleasant atmosphere for guests, ensures exceptional customer service is delivered from the moment the guest(s) arrive until they depart. The host/hostess is responsible for managing reservations, greeting, and seating guests, and coordinating with the restaurant staff to provide an unforgettable dining experience.
Core Job Responsibilities & Duties