Bilingual Medical Office Front Desk Receptionist - Tampa, United States - Florida Urology Partners LLP

Florida Urology Partners LLP

Verified Company

Tampa, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

:

Our practice is growing and we are adding to our staff.

We recently went into an agreement with Tampa General Hospital and we are growing our presence in the Tampa Bay market and need to add to our team.

The Medical Front Desk Receptionist role is responsible for basic clerical tasks such as answering phones, greeting patients and visitors, and scheduling appointments in a professional and timely manner.

A cheerful smile and a willingness to help our patients goes a long way. Our office is a high volume and fast paced office so excellent organizational and prioritization skills are necessary. Epic experience is always helpful.

We offer excellent benefits for our full-time eligible employees, including a membership to the YMCA

Requirements:

Welcomes and greets all patients and visitors, in person or over the phone
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette
Responsible for keeping the reception area clean and organized
Registers new patients and updates existing patient demographics by collecting detailed patient information including personal and financial information
Facilitates patient flow by notifying the provider of patients' arrival, being aware of delays, and communicating with patients and clinical staff
Responds to inquiries by patients, prospective patients, and visitors in a courteous manner
Keeps medical office supplies adequately stocked by anticipating inventory needs, and monitoring office equipment
Protects patient confidentiality, making sure protected health information is secured by not leaving PHI in plain sight and logging off the computer before leaving it unattended.
Collecting copays and patient balances
Reconciling end of day collections
Understand and uphold HIPAA regulations

Must have knowledge of healthcare field and medical specialty, medical terminology, knowledge of general administrative and clerical procedures, working knowledge of healthcare insurance preferred and proper grammar, spelling and punctuation.

Florida Urology Partners is committed to diversity and does not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics