- Provide IT technical support and incident resolution to our internal customers.
- Participate in an on-call rotation.
- Other duties as assigned.
-
Gerontopsychiatric nursing specialist
1 week ago
Aurora Technologies Staples, United StatesAre you passionate about helping people in your nursing profession and value joy in your work? · ▸ If a respectful work environment is important to you · ▸ If you are looking for a strong team and a positive work atmosphere · ▸ If appreciation and recognition motivate you · ▸ ...
-
Customer Support Specialist
5 days ago
West Central Telephone Association Sebeka, United StatesAre you a people person with a desire to help others enjoy the best experiences with internet services? Are you looking for a fun team environment and a fast-paced place to work? The Opportunity We're looking for that special someone who can provide excellent customer support to ...
-
Applications/Clinical Support Specialist, CT
2 weeks ago
NXC Imaging Minnesota, United States:As a key component of NXC ONE, this Applications/Clinical Support Specialist position is responsible for working cross-functionally to ensure efficient and effective customer support, improved service delivery and continued CT business growth through support of sales in clinical ...
-
Aurora Technologies Verndale, United StatesDiscover our modern logistics as an apprentice warehouse specialist (m / f / d) at MACHEREYNAGEL with Verndale. Your daily tasks include supporting the team in logistical processes in our warehouse. You will learn how to pick items from our product range, including packaging and ...
-
IT Specialist for System Integration
2 weeks ago
Phoenix Industries Verndale, MN, United States Freelance**Welcome to SMTnet Data Solutions**: · the Oberndorf-based system house and data specialist. Innovative technology requires reliable services to ensure continuous benefits for the user. · - ______ · SMTnet DATA Solutions was founded in 1997 and has been based in Oberndorf since ...
-
Insurance Salesperson
2 weeks ago
Apex Ventures Verndale, MN, United States FreelanceCurrently, I am looking for an **Insurance Salesperson (m/f/d)** for my client, one of the leading insurance brokers for special risks in the fields of sports, film, television, entertainment, and real estate in Verndale, MN. · My client places great value on respectful cooperati ...
-
Orthopedic Surgery
6 days ago
CS Twin Cities Orthopedics Staples, United StatesWhen you get the opportunity to provide world-class orthopedic care for your patientsyou do it · Lakewood Health System is overjoyed to partner with Twin Cities Orthopedics (TCO), a proud sports medicine partner of the Minnesota Vikings, Twins, and St. Paul Saints. · TCO is look ...
-
Behavior Interventionist
1 day ago
Sourcewell Staples, United StatesPosition Type: · Non-Certified Staff/Support Staff/Behavior Management Specialist · Date Posted: · 6/2/2023 · Location: · Up North Learning Center · Closing Date: · Open Until Filled · District: · Walker-Hackensack-Akeley ISD 113 · Up North Learning Center is seeking Behavio ...
-
Surgery Tech
1 week ago
Lakewood Health System Staples, United StatesJob Details Job Location Main Campus - Staples, MN Position Type Full Time Description About Lakewood Lakewood Health System is a comprehensive rural healthcare system in central Minnesota. Leading the way in providing quality, personalized healthcare for a lifetime, Lakewood pri ...
-
Radiant Enterprises Todd Creek, United StatesTraining as a Commercial Clerk for Freight Forwarding and Logistics Services (m/f/d) 2024 · Industry · Training/Dual Studies Employment Type · Training/Dual Studies Location · Fulda ABOUT US · The Geis Group, headquartered in Bad Neustadt a.d. Saale, is a global full-service logi ...
-
Specialist in Dermatology
1 week ago
Horizon Technologies Flensburg, United StatesAre you looking for a new professional development opportunity? Then we have an exciting challenge for you On behalf of our client, an aesthetic private practice in the Hamburg area, we are currently seeking a full-time or part-time specialist in dermatology (m/f/d) to join their ...
-
Specialist in Internal Medicine
1 week ago
SilverLinx Sebeka, United StatesAre you looking for a new professional development opportunity? Then we have an exciting challenge for you. · On behalf of our client, a general practitioner MVZ in the Braunschweig area, we are currently seeking a specialist in internal medicine (m/f/d) to start as soon as possi ...
-
Sales Trainee
1 week ago
BlueWave Solutions Lake Shore, United StatesLake Shore Sales Trainee (m/f/d) - Munich-Freimann · Job Description: · Welcome to BAUHAUS At BAUHAUS, we rely on one thing above all: the dedication of all our employees - for each other and for every single customer. Because only with respect, teamwork, and passion is it fun to ...
-
Social pedagogue
2 weeks ago
Redwood Ventures Long Prairie, MN, United States FreelanceJob Offer No · Satisfied employees, an attractive salary, and a good balance between work, family, and leisure: You can find all of this at the kbo Children's Center Munich · For more than 50 years, the kbo Children's Center Munich has been a pioneer in social pediatrics and off ...
-
Clerk for Building Management
1 week ago
Infinity Ventures Flensburg, United StatesThe BIP Creative School Center Leipzig is looking for a skilled and experienced administrative officer for building management, starting immediately or at a later date, in Flensburg. · The main tasks include comprehensive commercial, technical, and infrastructural support for sev ...
-
Infinity Ventures Wadena, United StatesThere are many reasons to collaborate with European Medical Consulting Adam in Wadena. In the following section, you will see how you can benefit from our free services and save valuable time: * You can delegate contract negotiations to us at your request * You will be discreetly ...
-
SAP System Developer
1 week ago
Eclipse Solutions Sand Lake, United StatesKlinikum Stuttgart - Choose something great. · With our three hospitals "Katharinenhospital", "Olgahospital" and "Krankenhaus Bad Cannstatt", we are the largest hospital in Baden-Württemberg. Over 9000 employees provide care for patients on the wards, in operating rooms, and in ...
-
Quantum Ventures Sand Lake, United StatesLocation: 85716 Unterschleißheim, Germany | Contract Type: Full-time, temporary | Job ID: 813991 · Start of Training: | Planned End of Training: · PENNY is part of the REWE Group and employs over employees in around 2,140 stores, 10 logistics locations, and the headquarters. In ...
-
Oceanic Ventures Nimrod, MN, United States FreelanceTasks: · - Supervision, maintenance, and development of Dynamics 365 (Field Service / Sales) · - Administration of Dynamics landscapes · - Management of external service providers · - Point of contact and support for key users · - Conducting trainings · Qualifications: · - Comple ...
-
Warehouse keeper
1 week ago
NovaWorks Solutions East Gull Lake, United StatesCORDIAL is a German premium provider of high-quality cables in the field of music and event technology, and has been successful internationally. Since 1995, we have been living our core values of fairness, quality, and reliability on a daily basis in a strong team. In order to fu ...
IT Support Specialist - Staples, United States - Sourcewell
Description
Position Title:
IT Support Specialist
Salary Range:
$ $39.29
Job Description Summary:
This position is responsible for providing technical support and incident resolution.
Job Description:
Essential Duties and Responsibilities
Follow incident management and service request policies and procedures to support effective incident recording and tracking.
Deliver consistent quality service to internal technology users.
Keep end users informed on request or incident status and progress.
Assess all technical support requests/incidents to resolve them or escalate them to third-party support groups as appropriate, based on agreed operational and service level agreements.
Contribute to IT process and service changes by identifying opportunities for improvement.Identify and document end user training requirements and education needs to help reduce incident volume.
Add to and update our internal knowledge base that is used by IT Support and end users to effectively share technical knowledge.2.
Provide training, support, and assistance with meeting room technology, and online meetings.Job Description:
Required Qualifications
AA or AS degree in information technology or related field
ORA combination of IT related post-secondary and/or professional education and demonstrated relevant work experience in help desk support equivalent to a total of two (2) years.
Understanding of current applications and trends in PC support.
Requirements for the
IT Support Specialist II
position:
AA or AS degree in information technology or related field
AND
a minimum of three (3) years of help desk support experience
ORA combination of IT related post-secondary and/or professional education and demonstrated relevant work experience in help desk support equivalent to a total of five (5) years.
Three (3) years of experience with some of the following technologies: Windows operating system, Android and Apple cellular and tablet operating systems.
One (1) year of experience with some of the following technologies: Microsoft 365 administration, Microsoft Azure, Crestron, Logitech meeting and conference room technologies.
Strong aptitude for technical problem solving and customer service.Understanding of current applications and trends in PC support.
Preferred Qualifications
AA or AS degree in information technology or related field and two (2) years' experience in help desk support.
Preferred requirements for the
IT Support Specialist II
position:
AA or AS degree in information technology or related field and five (5) years' experience in help desk support.
Five (5) years of experience with some of the following technologies: Windows operating system, Android and Apple cellular and tablet operating systems.
Three (3) years of experience with some of the following technologies: Microsoft 365 administration, Microsoft Azure, Crestron, Logitech meeting and conference room technologies.
Experience with audio/video demonstration technologiesPosition, open until filled.Salary Range:
IT Support Specialist I, Grade 5, $ $34.32 per hour, commensurate with experience.
IT Support Specialist II, Grade 7, $ $39.29 per hour commensurate with experience.
First review of applications will take place
April 12th.
If interested, please submit your application prior to this date to be considered.
Location:
This is a hybrid position, and is subject to Sourcewell's telecommuting policies and procedures.
This role is expected to have some duties onsite which will require you to commute to our headquarters regularly, perhaps 2-3 days per week.
The ideal candidate must be within a reasonable 2-3 hour driving distance from Staples, MN.On occasion may be expected to attend meetings or trainings at Sourcewell's headquarters in Staples, MN, advance notice would be given to team member.*Sourcewell is currently accepting applications from all states, except the following: California, Colorado, Connecticut, Illinois, Maryland, Massachusetts, New Hampshire, New Jersey, New York, Oregon, Rhode Island, Vermont, and Washington.
Applicants living in or planning to relocate to a state not on this list are encouraged to apply.Sourcewell exists to empower community success.
We stand with our partners in government and education striving to recognize and honor the differences in each of our community members.
We are committed to removing barriers to equity.Values
Seek.
Be curious.
Empower.
Be accountable and liberate others.
Impact.
Be a difference maker
Full Time/Part Time:
Full time
Position Type:
Regular
Scheduled Hours:40#LI-Hybrid
#J-18808-Ljbffr