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    Field Service Technician - Rochester, United States - KOHLER

    KOHLER
    KOHLER Rochester, United States

    3 weeks ago

    Kohler background
    Full time
    Description

    Field Service Technician

    Work Mode: Remote

    Location: Remote in Midwest US (Central SW Michigan Area)

    Opportunity

    To ensure maximum
    availability of INNIO gas engines, TPI RNG Solutions, MAN gas engines, and
    related plant through maintenance, troubleshooting and fault
    rectification.

    Specific Responsibilities

    Deliver an efficient and cost-effective service to
    customers, to ensure that:

    • Maintain OEM certification status by keeping up to date with E-trainings, classroom trainings, and practical hands-on field tasks.
    • Maximum availability of INNIO gas engines and related balance of plant is achieved through fast response, trouble shooting, and fault rectification.
    • Scheduled maintenance is carried out to the required standard in order to avoid unnecessary replacement of parts and engine unavailability.
    • After hours callouts are responded to in a timely manner.
    • Oil samples are taken, labelled and dispatched to the laboratory in accordance with agreed standards and procedures.
    • Parts are selected, ordered and used correctly, with any parts that prove unnecessary being returned to the warehouse in order to keep wastage to an absolute minimum.
    • Van stock is maintained in good condition, accurately booking parts out as they are used, and reporting actual shortfalls to the Parts Manager.
    • Ensure that liaison and communication with the
      Service Manager, customers, and subcontractors on site is maintained at all
      times.
    • Document all site visits and complete service reports
      in accordance with agreed quality standards and timescales.

    Protect and develop the industry standing of Clarke
    Energy by:

    • Building and maintaining positive relationships with customers, based on consistently professional dealings and attitude.
    • Maintaining a high level of site housekeeping and presentation.
    • Ensuring that company supplied equipment is well maintained and kept at a high standard of cleanliness.
    • Maintaining tools in a good and safe working order and calibrated as required.

    Support the Service Manager by supervising and
    training Apprentices and new employees as required.

    Follow and adhere to Health, Safety, and Environmental
    standards and regulations at all times.

    Skills/Requirements

    Essential

    • High level of skill working in the field with a
      minimum of 5 years field service experience.
    • Electrical and/or mechanical knowledge.
    • Willing to travel extensively and work alone.
    • Willing to work overtime and weekends when required
      and travel away from home up to 80% of the year Monday - Friday.
    • Reasonable level of IT skills.

    Desirable

    • Power generation knowledge and experience
    • Gas engine knowledge and experience.

    Personal Attributes/skills

    This requires the job holder to demonstrate that
    they are:

    • Consistently
      trustworthy and professional.
    • Reliable and
      dependable.
    • Responsive
      to customers' needs
    • Supportive
      and able to work well with colleagues.
    • Effective in
      managing their time and workload.
    • Prepared to
      work under own initiative and do what is required to get job done.
    • Committed to
      quality and improvement.
    • Willing to
      take responsibility for work and actions.
    • Keen to seek
      out and act on ideas for self- improvement.

    In
    addition, it is particularly important to the success of this role that the job
    holder can demonstrate the following:

    • Very
      adaptable and flexible – does what has to be done, at times and locations
      required.
      Strong
      relationship building skills.
    • Ability
      to supervise and motivate others.
    • Effective
      communication skills
    • Commercial
      awareness – acts to minimize costs to Clarke Energy and customers.
    • Effectiveness
      under pressure.

    This role will oversee the Midwest, US territory and must be willing to travel about 80%.

    Why Work at Kohler Energy?
    For more than 100 years, Energy has been an innovative leader in energy resilience, starting with the first modern generator, the Kohler Automatic Power & Light, launched in 1920. Through a combination of organic and acquisitive growth, Energy is now positioned as the third largest producer of power solutions for consumer and industrial customers worldwide. The product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, clean energy solutions, and much more that serve a broad spectrum of OEM, residential, industrial, and commercial customers.

    In addition to the investment in your development, Kohler offers a benefits package including a competitive salary, health, vision, dental, 401(k) with company matching, and more

    About Us
    Beyond the competitive benefits and compensation, Kohler Energy proudly offers a rich history, steeped in creativity and a commitment to our associates and communities. We invite you to learn more about our culture and company at

    It is Kohler's policy to recruit, hire, and promote qualified personnel in all job classifications without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact Kohler Energy is an equal opportunity/affirmative action employer.

    We invite you to learn more about equal employment opportunity by reviewing the Federal EEO is the Law and the EEO is the Law Supplement.

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