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    Service Technician - Rochester, NY, United States - Restaurant Technologies

    Restaurant Technologies
    Restaurant Technologies Rochester, NY, United States

    3 weeks ago

    Default job background
    Full time
    Description
    Service Technician
    Day time versus overnight schedule will be determined by installation schedule.

    Pay:
    $30 Per Hour, Incentive Pay, Bonus Pay, Fulltime + Benefits, 401K
    The Service Technician plays a critical role in the success of Restaurant Technologies.

    Our Service Technicians are responsible for the installation and servicing of our advanced equipment in locations throughout the food service industry.

    As a Service Technician with Restaurant Technologies, you'll install our core products for new customers and assist with customer training through troubleshooting and servicing.

    For existing customers, you will be responsible for service, repair and routine maintenance.
    Meet and control operational goals and timelines- service labor per hour, first time right, 5S standards, etc.

    Comply with internal processes and procedures as well as all local and federally regulated requirements including DOT, OSHA, and HACCP.

    Maintain proper parts and supply levels in company service vehicles and proper paperwork standards.
    Communicate with customers to ensure product performance meets customer's expectations.
    Efficiently and professionally service customers' needs, training and coaching them on the system as needed.
    Utilize iPhone apps to perform multiple functions in role (parts, customer notes, clocking in/out)
    Position may include night installation work; Ability to problem solving customer issues for install and service
    Ability to perform basic mechanical and/or electrical duties
    Must meet Restaurant Technologies' Fleet Safety requirements and maintain a clean driving record
    Vocational Training

    At Restaurant Technologies, we celebrate diversity, believe in equity, and are committed to creating an inclusive environment for all employees; All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs.

    We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

    "
    If you need assistance or an accommodation due to a disability, please contact us by email at -inc.

    Our employees are the foundation of our success and we take care of them We've cultivated an award-winning workplace for driven team members who enjoy a fast pace and rapid growth balanced by a flexible and supportive environment.

    In addition, we've earned numerous awards from our customer base who consider Restaurant Technologies a valued strategic partner.

    Restaurant Technologies is the leading provider of highly innovative and value-enhancing bulk cooking oil management services to the food service industry.

    Our solution is environmentally sound, highly efficient and creates a safer, more productive work environment for restaurant personnel. We are headquartered in suburban Minneapolis, Minnesota with a growing number of sites strategically located across the U.
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