- Previous hospitality industry experience preferred but not required
- Able to accept directions and priorities from members of management and reliably follow through on tasks.
- Proficient in Quore.
- Highly energetic and motivated individual
- Ability to lift to 50 pounds.
- Ability to work with machinery both indoors and outdoors.
- Ability to work independently with little supervision.
- Excellent interpersonal and communication skills with strong customer/client focus essential
- Strong problem-solving skills
- Ability to work in a fast-paced, high-pressure environment
- Ability to shift and manage multiple priorities while adapting easily to change
- Results-driven focus and ability to work through to completion promptly
- High level of flexibility regarding overtime during busy periods as required by the business
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Innisfree Hotels Orange Beach, United StatesInnisfree Hotels is an inclusive workplace that fosters a culture of care where employees genuinely matter, and their voices are heard. · Location: · Hilton Garden Inn Orange Beach · The Night Auditor is responsible for checking Front Office accounting records for accuracy daily ...
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Night Auditor - Gulf Shores, United States - GULF SHORES QUALITY INN
3 weeks ago
Description
The Night Auditor represents the hotel to the guest throughout all stages of the guest"'s stay. They are responsible for operating the front desk while providing a variety of hotel services for guests to optimize guest satisfaction and hotel revenues. The ideal candidate must possess strong telephone skills, excellent hospitality skills, strong problem-solving skills, and be detail-oriented.
Essential Duties and Responsibilities:
§ Book guest reservations using knowledge of occupancy, arrivals, and departure information.
§ Greet guests immediately with a friendly and sincere welcome.
§ Register guests into a hotel promptly and courteously using up-selling techniques to maximize room rates.
§ Prepare for all group check-ins and outs, VIP arrivals, and any special assignments given.
§ Pre-register, and block reservations following hotel rate structures, discounts and sell strategies.
§ Handle cash and credit card transactions accurately and securely.
§ Be familiar with all events, functions, and groups as well as the hotel brand, product, and surrounding area.
§ Protect confidential guest information and the privacy of guests
§ Work closely with Housekeeping in keeping room statuses up to date.
§ Coordinates requests for maintenance and repair work.
§ All other duties as assigned. Perform Night Audit following the steps and training provided.
Required Skills and Experience: