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    Clinical Educator/Clinical Consultant - Houston, TX, United States - Customer Service Associates

    Customer Service Associates
    Customer Service Associates Houston, TX, United States

    1 week ago

    Default job background
    Description
    Clinical Consultant / Clinical Educator

    for Critical Care Monitoring Devices and Clinical Applications

    Full-Time Traveling opportunities for candidates in California metropolitan areas.

    Are you a Critical Care RN who loves your healthcare career but need a change from the everyday grind of the bedside? Are you a leader who enjoys providing education to your peers? Ever wonder what it would be like to travel, explore new environments, while meeting and training new colleagues? If so, we invite you to partner with us for an opportunity as a traveling Clinical Educator


    Our Clinical Solutions division offers a unique and exciting professional growth opportunity in the medical device and clinical information systems arena.

    We provide clinical application support for the world's top patient monitoring device company. Our full-time Educators travel to healthcare facilities to provide end-user training, configuration, and go-live support.


    We and our client are committed to your success The orientation for this role is typically 6 months long and includes classroom and field training.

    You will learn a lot about yourself, healthcare management and operations, and an assortment of clinical practices and implementations. You can become an expert in the latest healthcare technology and develop or enhance many professional skills.

    We are not a recruitment agency and these positions are benefit eligible


    Our full-time benefits include:
    paid time off, health, dental, vision, and life insurance; short and long-term disability, 401k and more. A corporate credit card is available for business travel expenses

    If you have the qualifications listed below and a commitment to the requirements, all you need to bring is yourself and enthusiasm


    Availability and Travel requirements:

    • Schedule requirements: Maintain availability (48+ weeks per year) of 4-5 days per week between Monday and Friday, plus travel. Must be available for departure travel on Sundays to return on Thursdays or Fridays; OR, departure on Mondays to return on Fridays or Saturdays. And, must be willing to work 5 days per week, 50% of the time, when assignment needs are longer than the 4 days.
    • Readiness and willingness to work all shifts (Days, Evenings, and Nights) without disinclination or declination.
    • Ability to travel for several consecutive overnights across the California State territory.
    • Must live within 1 hour of a major US airport for air travel needs (including willingness to fly regional jets) and have access to reliable transportation for drivable assignments 4-5 hours from home.
    • Currently live in a California metropolitan area

    Position Duties and Responsibilities:

    • Travels to customer sites to educate and support healthcare professionals in operating their critical care monitors proficiently and safely.
    • Configures or design monitor set-up per client company directed parameters and customer consultation.
    • Provides post-sales end-user education classes/in-services.
    • Delivers go-live support with new monitors or upgrades.
    • Upholds customer focus by proactive assessment and appropriate communication/escalation of customer needs and solutions.
    • Communicates with client company Clinical Specialists and completes documentation, as required.
    • Maintains competency on product via company provided training events (classroom training, online learning modules, etc.)
    • Optimizes travel strategies for cost savings.
    • Maintains successful completion of corporate and client training modules.
    • Completes expense and hourly reports as outlined.
    • Meets and maintains vendor credentialing requirements with immunizations and related medical requirements.
    • Sustains current driver's license and acceptable driving record
    Qualifications

    Minimum Professional Qualifications


    • Current licensure as a Registered Nurse.
    • 3 solid and recent years of critical care experience (ICU, CCU, PICU, NICU, ED, etc).
    • In-depth knowledge of the critical care environment and clinical applications (interpreting cardiac rhythms and ST-segments, bedside cardiac monitoring devices and central station monitoring, invasive lines and pressure monitoring; including cardiac output, wedge pressures, etc).
    • High level of initiative, accountability and professionalism. This includes a customer service attitude which exceeds customer expectations and brings value for our client's end-users
    • Exceptional communication, presentation/training, interpersonal relationship, and critical thinking skills.
    • Computer literacy: Comfortable with Windows, MS Office Suite applications (Word, Excel, Outlook), and networks.
    • Experienced in frequent domestic travel and capacity to make and schedule own travel arrangements and other activities.

    Preferred Qualifications:

    • 5 recent years of critical care experience (ICU, CCU, PICU, NICU, ED, etc.)
    • Formalized end-user education/in-service experience.
    • Bachelor's degree in nursing

    Work Environment and Physical Demands:
    The work environment and physical demands described below represent the activities and

    surroundings of the positions.


    • Frequent overnight business travel via air, train and automobile across multiple time zones.
    • Conditions such as cleanliness, comfort, weather, and safety may vary widely.
    • Ability to be managed remotely and work autonomously in dynamic, fast paced environments with high demands and pressures.
    • Clinical settings and business travel can involve environmental exposure to infectious disease, hazardous agents, etc.
    • Regularly required to sit, stand, walk, reach, bend/twist, sit, climb, crawl and stoop for extended periods of time.
    • Involves speaking with and hearing end-users, seeing screen colors and hearing device alarms for configuration, teaching, and troubleshooting.


    To be considered for this opportunity, please visit our Careers page on our website to apply for open opportunities and begin the application process.

    General company information can be found @

    "Pay-it-forward"/Referral bonus: If this opportunity is not right for you, please take a moment and forward this opportunity to your colleagues who match the qualifications. If your exceptional clinician mentions you during the interview process and becomes part of the EMSAR clinical team, we will pay you a $100 referral bonus.

    We are looking for Critical Care Clinical Educators near major metropolitan areas, including:


    • Los Angeles, CA
    • Sacramento, CA
    • San Diego, CA
    • Fresno, CA
    • Orange County, CA
    • San Bernadino, CA


    EMSAR is an equal employment opportunity employer and considers all applicants without regard to race, color, religion, national origin, ancestry, citizenship, gender, pregnancy, age, physical or mental disability, genetic information, service in the uniformed services, or any other basis protected by federal, state or local law.

    This Employer participates in E-Verify, a service of DHS and SSA.

    Other keywords:
    Clinical Trainer, Clinical Application Specialist, Clinical Liaison, Clinical in-servicing.
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