Medical Front Desk Coordinator - Edison, United States - Progressive Spine & Orthopaedics

Description

Position:
Medical Front Desk Coordinator


Location:
EDISON, NJ


Type:

Full-time Responsibilities:
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Professional Customer Service: Be the friendly face and welcoming voice that our patients encounter as they arrive or call our practice. Provide compassionate, empathetic, and professional assistance to address their needs and concerns.
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Phone Etiquette: Handle incoming calls with poise and professionalism. Address inquiries, schedule appointments, and offer information while maintaining a positive and approachable demeanor.
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Efficient Data Entry: Accurately enter patient information and medical records into the Electronic Medical Records (EMR) system. Maintain data integrity and confidentiality while ensuring all records are up-to-date.
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Document Scanning: Contribute to the digital transformation of our practice by scanning and organizing important documents into our electronic database, improving accessibility and reducing paper clutter.
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Appointment Coordination:Utilize your organizational prowess to manage patient appointments seamlessly. Coordinate appointments, including complex procedures, and optimize scheduling for both patients and healthcare providers.
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Appointment Confirmations:Maintain a proactive approach to confirm upcoming appointments with patients, minimizing no-shows and ensuring the schedule runs efficiently.


Insurance Verification and Precertification:
Play a crucial role in ensuring a smooth reimbursement process. Obtain and verify insurance information, assist in precertification for procedures, and liaise with insurance providers to facilitate accurate billing.


Qualifications:
Previous experience in a medical front desk or administrative role is preferred. Outstanding interpersonal and communication skills.

Strong attention to detail and a commitment to accuracy. Proficiency in using Electronic Medical Records (EMR) systems.

Ability to handle a fast-paced environment with grace and composure. Exceptional organizational skills and a knack for multitasking.

Familiarity with medical terminology and insurance procedures is a plus.


Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Retirement plan
• Vision insurance

Healthcare setting:

• Private practice

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No weekends

Experience:

Medical Front Desk: 1 year (required)


Ability to Commute:

• Edison, NJ required)

Ability to Relocate:

• Edison, NJ 08820: Relocate before starting work (required)

Work Location:
In person