Teller Services Team Lead - BWI Airport, United States - SECU Maryland Opens Doors

SECU Maryland Opens Doors BWI Airport, United States

2 weeks ago

Description

Current job opportunities are posted here as they become available.

The SECU pledge:

Be relevant and significant, day in and day out, in the lives of our members, employees and the communities we serve in a highly ethical and fiscally responsible manner.

We are looking for innovative and dynamic professionals with a passion for exceptional service to join our Retail Banking team as a Teller Services Team Leader.

What Youll Do.

The Teller Services Team Leader is directly responsible for the leadership of their Teller Team while ensuring the Teller Services Representatives provide exceptional member service for all interactions.

Lead and direct all daily activities of the Teller Services Team to include employee development, serve as a subject matter expert, enforce sales and service models, recommend disciplinary actions up to and including terminations, prepare performance reviews and coach Tellers to successful performance.

Ensure adherence to all center operational policies and procedures.
Always uphold service excellence behaviors.
Resolve escalated member situations.
Perform supervisory responsibilities for transaction overrides, decisioning fee refunds, disciplinary actions for Tellers and granting leave.
Coach Tellers to success for all service, efficiency, and referral goals.
Assist with weekly team meetings and perform regular coaching sessions with Tellers.

Collaborate with internal teams to ensure the Teller Center is following all policies and procedures while partnering to resolve member inquiries when necessary.

Participate in Teller recruitment efforts to include interviewing and selection.
Compliance with all Bank Secrecy Act rules and conditions.
What Were Looking For

.
Minimum 1 year of Teller experience plus 1 year of Teller supervisory experience
Banking or Credit Union experience required; will consider non-financial call center leadership experience
Excellent problem solving abilities
Professional verbal and written communication skills
Ability to multi-task and prioritize all aspects of the position
Posses an extensive knowledge of SECU products and services
Exhibit exceptional reliability and attendance
Strong leadership skills
Attention to detail along with the ability to multi-task
What Youll Get.

Join Team SECU and become relevant and significant, day in and out, in the lives of our members, employees and the communities we serve in a highly ethical and fiscally responsible manner.

SECU is Maryland's largest Credit Union and our guiding principles define our culture.

We are member centered and employee focused, know relationships generate outcomes, choose right over easy, and put the heart in banking.

Apply today and be part of our journey
In addition to never being controlled by outside owners, one of the great perks of joining Team SECU is our total rewards package, which includes:
Market competitive pay
Robust 401(k) retirement savings program
Generous paid leave programs
To learn more about what it is like to work at SECU please visit our career portal -

If youre interested in a challenging and rewarding career, then SECU is for you

#J-18808-Ljbffr

Teller Services Team Lead

2 weeks ago

SECU Maryland Opens Doors BWI Airport, United States

Current job opportunities are posted here as they become available. · The SECU pledge: Be relevant and significant, day in and day out, in the lives of our members, employees and the communities we serve in a highly ethical and fiscally responsible manner. · We are looking for in ...
Teller Services Team Lead

2 weeks ago

SECU BWI Airport, United States

Job Description · Job Description · The SECU pledge: Be relevant and significant, day in and day out, in the lives of our members, employees and the communities we serve in a highly ethical and fiscally responsible manner. · We are looking for innovative and dynamic profession ...
Endpoint Security Architect

2 weeks ago

Piper Companies BWI Airport, United States

Zachary Piper Solutions is currently seeking a talented Endpoint Security Technology Lead to support the DC3 (Defense Cyber Crimes Center) in Linthicum Heights, MD, with remote flexibility. As the Endpoint Security Technology Lead, you will play a crucial role in developing and e ...
GC - Software Engineer III

3 weeks ago

Zavda Technologies BWI Airport, United States

GC - Software Engineer III · Apply For This Position: To apply for this position send a Micrsoft Word copy of your resume to: · Clearance: Top Secret/SCI with Polygraph preferred, willing to consider candidate with no clearance. · Zavda was founded in 2006 and is an SDB certi ...
Lead Hardware Systems Integration Engineer, Transformational Computing

3 weeks ago

Associates Systems LLC BWI Airport, United States

The Systems Engineering, Integration, and Test (SEIT) group is seeking a Lead Hardware Systems Integration Engineer to lead a cross-functional team of engineers and scientists to develop and maintain product development systems. Reporting to the SEIT Lead, the Lead Integration En ...
Database Engineer

2 weeks ago

Farfield Systems, Inc BWI Airport, United States

About Farfield Systems, Inc · At Farfield we are committed to delivering trusted expertise to our government clients. As we grow, our focus is on increasing opportunities for you to grow with us while still delivering the same excellence customers have grown to expect from us. We ...
Principal/Sr Principal Engineer DevOps

2 weeks ago

Northrop Grumman BWI Airport, United States

RELOCATION ASSISTANCE: Relocation assistance may be available · CLEARANCE TYPE: SCI TRAVEL: Yes, 10% of the Time Description · At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, an ...
Software Engineer

2 weeks ago

RML Specialty Group, LLC BWI Airport, United States

Our Client is looking for a customer-focused team player working on-site in a mission-oriented environment. The candidate must be a self-starter, possess good communication skills, and willing to interface with multiple teams throughout the design process.We are currently seeking ...
Senior Software Engineer

3 weeks ago

Peraton BWI Airport, United States

Responsibilities · Implements, tests, and operates advanced software security techniques in compliance with technical reference architecture. Performs ongoing security testing and code review to improve software security. Troubleshoots and debugs issues that arise. Provides engin ...
Senior Software Engineer

2 weeks ago

Leidos BWI Airport, United States

· Unleash Your Potential · At Leidos, we deliver innovative solutions by leveraging our diverse and talented workforce who are dedicated to our customer's success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commit ...
Senior Cloud Architect

3 weeks ago

Peraton BWI Airport, United States

Responsibilities · The Senior Cloud Architect position, a crucial role in supporting the Department of Defense Cyber Crime Center (DC3), is a hands-on cloud engineering position that primarily focuses on migrating workloads to the cloud. The role is pivotal in delivering infrastr ...
Sr. Staff Chief Engineer

1 week ago

Northrop Grumman BWI Airport, United States

Sr. Staff Chief Engineer (Top Secret Clearance Required to Start) · Requisition ID: · R · Location: · Linthicum, Maryland, United States of America · Clearance Type: · Top Secret · Telecommute: · Yes-May consider hybrid teleworking for this position · Shift: · 1st Shift (U ...
Sr. Staff Chief Engineer

3 weeks ago

Northrop Grumman BWI Airport, United States

Sr. Staff Chief Engineer (Top Secret Clearance Required to Start) · Requisition ID: · R · Location: · Linthicum, Maryland, United States of America · Clearance Type: · Top Secret · Telecommute: · Yes-May consider hybrid teleworking for this position · Shift: · 1st Shift (U ...
Principal Systems Engineer

3 weeks ago

Themis Insight LLC BWI Airport, United States

Themis Insight solves difficult business, IT, and analytic problems by addressing the whole problem - not just the symptoms - using interdisciplinary approaches that are both practical and innovative. We provide fresh alternatives to ordinary, mainstream consulting firms through ...
Staff Chief Engineer

1 week ago

Northrop Grumman BWI Airport, United States

Staff Chief Engineer (Active Secret Clearance Required to Start) · Requisition ID: · R · Location: · Linthicum, Maryland, United States of America · Clearance Type: · Secret · Telecommute: · Yes-May consider hybrid teleworking for this position · Shift: · 1st Shift (United ...
Staff Chief Engineer

1 week ago

Northrop Grumman BWI Airport, United States

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advanc ...
Senior Cybersecurity Analyst

3 weeks ago

Peraton BWI Airport, United States

Responsibilities · Responsibilities: · The DoD-Defense Industrial Base Collaborative Information Sharing Environment (DCISE) is the operational hub for DoD's Defense Industrial Base (DIB) Cybersecurity Program, focused on protecting intellectual property and safeguarding DoD cont ...
Sr Principal HW IPT Lead

3 weeks ago

Northrop Grumman BWI Airport, United States

At Northrop Grumman, our employees have incredible opportunities to work on revolutionary systems that impact people's lives around the world today, and for generations to come. Our pioneering and inventive spirit has enabled us to be at the forefront of many technological advanc ...
Director of Supply Chain

3 weeks ago

Science Systems & Applications BWI Airport, United States

Job Description · Job Description · Advanced Mission Partners-a wholly owned subsidiary of SSAI is seeking a highly skilled and experienced Director of Supply Chain to join our team and lead our supply chain operations to new heights at our manufacturing facility in Linthicum, ...
Digital Engineering Manager 3

2 weeks ago

Northrop Grumman BWI Airport, United States

Location: · Linthicum, Maryland, United States of America · Clearance Type: · Secret · Telecommute: · No- Teleworking not available for this position · Shift: · 1st Shift (United States of America) · Travel Required: · Yes, 10% of the Time · Relocation Assistance: · Relocat ...