- Provide excellent customer service to each guest needing assistance with tickets to the different shows and events at the resort. Ensure a positive and professional guest experience.
- Provide excellent customer service to all internal and external partners.
- Process phone and in person ticket orders by utilizing a computerized ticketing system.
- Assist with night of show walk up sales and will call distribution.
- Print and distribute tickets to guests attending the various shows and events.
- Follow proper cash and credit card handling procedures with financial integrity including the reconciliation of individual cash drawer.
- Resolve customer concerns, requests and/or complaints in a timely, courteous and informed manner. Escalate conflicts to a supervisor as needed.
- Maintain knowledge of various shows and events available to our guests.
- Assist with incoming and outgoing customer calls.
- Maintain a positive attitude and a genuine interest in helping others.
- Perform all other duties as assigned.
- Must have a high school diploma or equivalent.
- Must have a minimum of two (2) years' prior experience as a Ticket Office Cashier, preferably with Las Vegas experience.
- Must have experience with ticketing systems and point of sale systems.
- Must have knowledge of basic cash handling procedures, and fiscal responsibility including an understanding of PCI Compliance.
- Prior knowledge of Archtics, Ticketmaster Host, and TM1 a plus.
- Must have prior customer service experience preferably in the ticketing industry.
- Must have excellent attention to detail.
- Must have excellent verbal communication skills.
- Must be able to function in a stressful environment.
- Must be a highly motivated self-starter and a hard worker.
- Must possess excellent problem-solving skills.
- Must have excellent phone etiquette.
- Must be able to work a flexible schedule (evenings, weekends, and holidays).
- Must have the ability to work with individuals from different cultures and backgrounds.
-
Front Office Agent
3 weeks ago
Trump Hotel Las Vegas Las Vegas, United StatesJob Description · Job DescriptionPosition Purpose: · Ensure the guest experience is seamless during the arrival and departure process and throughout the stay. Acquaints each guest with room and features. · ESSENTIAL FUNCTIONS · Completes VIP registration process by inputting and ...
-
Box Office Ticket Agent
3 weeks ago
teamworkonline Las Vegas, United States Part timeFor more than 20 years, AEG has played a pivotal role in transforming sports and live entertainment. Annually, we host more than 160 million guests, promote more than 10,000 shows and present more than 22,000 events around the world. We are committed to innovation, artistry, and ...
-
Box Office Ticket Agent
2 weeks ago
Caesars Entertainment Las Vegas, United States Part timeJOB SUMMARY: · A Box Office Ticket Seller is responsible for assisting guests with all their Caesars Entertainment ticketing needs. A ticket seller is a resource for all guest's questions and responsible for answering with an upbeat and positive attitude. A ticket seller is the f ...
-
Pega Ssa
2 weeks ago
Laiba Technologies Sunrise, United States**Job Title: Pega SSA** · **Location: Sunrise,Florida (Hybrid 3 Days a Weeks Work from Office)** · - Experience 8+ years experience with Pega SSA certification is mandatory. · Should have extensive hands-on experience in the Pega concepts of: Case Management, Data Management, Int ...
-
Administrative Assistant
2 weeks ago
The Tessler Team Spring Valley, United States**Who are we?** · The mission of The Tessler Team is to provide the premier customer service for · each home seller and home buyer we work with. Knowledge we've gained through · years of working in the local market empowers us to provide our home buyers and · sellers with the adv ...
-
Construction Superintendent
3 weeks ago
Kershaw Construction, INC Paradise, United States**Summary of Qualifications and Skills** · - **Retail TI construction experience a plus for this project.**: · - 5 Years minimum experience in superintendent work · - An excellent understanding of construction and building practices · - Familiar with job site safety requirements ...
-
Medical Care Registered Nurse
2 weeks ago
Optum Jericho, United States**Opportunities with Optum in the Tri-State region** (formerly CareMount Medical, ProHEALTH New York and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey and Connecticut ...
-
Office Manager
3 weeks ago
Julie Abarzua - State Farm Agent Las Vegas, United StatesPosition Overview · Julie Abarzua - State Farm Agent is seeking to add a licensed, experienced team member to our office. This position will be focused on training new hires on all aspects of State Farm products and services. If you have experience as a team member and would like ...
-
Channel Solutions Engineer II
2 weeks ago
Flexential Denver Corp, CO, United StatesJob Description: · The Field Solutions Engineer II - Channel will be responsible for working with Flexential channel partners who register referral or resale lead opportunities. The position will be accountable for growth targets within existing channel partner accounts and new g ...
-
Office Representative
1 week ago
Shalyani Alberto - State Farm Agent Las Vegas, United StatesBenefits:Dental insurance · Donation matching · Health insurance · Vision insurance · Position Overview · Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Office Representative - State Farm Agent Team Member. We seek an en ...
-
Office Representative
3 weeks ago
Shalyani Alberto - State Farm Agent Las Vegas, United StatesBenefits:401(k) · Bonus based on performance · Dental insurance · Donation matching · Health insurance · Vision insurance · ROLE DESCRIPTION: · Shalyani Alberto - State Farm Agent is seeking an organized and efficient specialist to fulfill administrative duties and support insura ...
-
Call Center Assistant Manager
1 week ago
Caesars Entertainment Corporation Las Vegas, United States Full timeThe Guest Services Assistant Manager is responsible for the daily supervision of Call Center Agents under Teleservices teams and ensuring customer interactions are handled in a helpful, friendly, upbeat, and professional manner. The Guest Services Assistant Manager will supervise ...
-
Medicare Sales Manager
3 weeks ago
Intermountain Healthcare Las Vegas, United StatesJob Description: · This position has overall responsibility to achieve the budgeted membership sales goals for SelectHealth Medicare lines of business for the assigned territory. Establishes strong relationships with brokers, agents and employers. Educates on the SelectHealth Med ...
-
Customer Care Team Lead
1 week ago
Sunbit Las Vegas, United States· JOB TITLE: Customer Care Team Lead · LOCATION: Las Vegas, Nevada · WORK SCHEDULE: Flexible · Who We Are: · Sunbit builds financial technology for real life. Our technology eases the stress of paying for life's expenses by giving people more options on how and when they pay. Fo ...
-
Enrolled Agent
2 weeks ago
Dunham & Associates Investment Counsel, Inc. Las Vegas, United StatesENROLLED AGENT (EA) · Dunham Trust Company (DTC) offers a wide range of traditional trust services designed to meet virtually any client need, from custodial accounts and safekeeping of assets, to family trusts, wealth management and investment options. Headquartered in Reno, Ne ...
-
Guest Service Agent
3 weeks ago
Hilton Las Vegas, United States Part timeA Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. · What will I be doing? · As Guest Service Agent, you will serve on the Front Office Team, to provide ...
-
Back Office Contact Processing
1 week ago
Credit One Bank Las Vegas, United StatesDescription · Position Summary · Credit One Bank is looking for a Back Office Team Lead. This position will primarily support the team to resolve correspondence inquiries as they are presented from Cardmembers. The Lead must be flexible and organized to support the daily workflo ...
-
Customer Care Team Lead
3 weeks ago
Sunbit Las Vegas, United StatesJOB TITLE: Customer Care Team Lead · LOCATION: Las Vegas, Nevada · WORK SCHEDULE: Flexible · Who We Are: · Sunbit builds financial technology for real life. Our technology eases the stress of paying for life's expenses by giving people more options on how and when they pay. Fo ...
-
Front Desk Supervisor
3 weeks ago
Remington Las Vegas, United StatesJob Description · What you will be doingEnsure proper staffing levels of front office associates, including interviewing, hiring, supervising, training and scheduling front desk agents, front office supervisors, guest service aides/bell staff, concierge staff and PBX operators. · ...
-
Service Agent
3 weeks ago
Goosehead Insurance Las Vegas, United StatesAbout Goosehead · Goosehead Insurance is one of the largest and fastest growing, publicly traded personal lines insurance agency in the US. We provide a best-in-class way for clients to shop for and buy personal line insurance, knowing they have the right coverage at the best pri ...
Ticket Office Agent - Las Vegas, United States - Wynn Las Vegas
Description
Job Description
Job DescriptionJob DescriptionReporting to the Ticket Office Supervisor, the Ticket Office Cashier will be required to:
Job Experience / Education:
Knowledge, Skills and Abilities:
Wynn Resorts is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Wynn Resorts does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws confidential according to EEO guidelines.