Patient Access Supervisor- 3rd Shift 3K Sign-on - Hudson, MA - Conifer - Vanguard

    Conifer - Vanguard
    Conifer - Vanguard Hudson, MA

    2 days ago

    Description

    Job Summary

    The Patient Access Supervisor- 3rd Shift position is responsible for guiding and mentoring staff in daily work efforts and proper handling of accounts.



    Main Responsibilities

    • Daily support/mentoring/training to new hires as well as existing Patient Access staff.
    • Assistance in managing escalated issues as needed.


    Patient Access Functions

    1. Maintains positive customer service at all times, assisting staff in resolving issues.
    2. Enforces departmental policies, practices, procedures and work rules according to approved hospital policies.

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