Patient Access Supervisor- 3rd Shift 3K Sign-on - Boxborough - Conifer - Vanguard

    Conifer - Vanguard
    Conifer - Vanguard Boxborough

    5 days ago

    Description

    JOB SUMMARY


    Responsible for providing guidance and mentoring of new and/or existing staff with daily work effort and proper handling of accounts.


    ESSENTIAL DUTIES AND RESPONSIBILITIES
    Include the following. Others may be assigned.
    Provides daily support/mentoring/training to new hires as well as existing Patient Access staff. Provides assistance in managing escalated issues as needed.

    Assists in preparation for both short and long range planning recommendations for all Registration Process areas including; Admitting, Centralized Scheduling, Emergency Department and any on or offsite clinics.

    Maintains positive customer service at all times, assisting staff in resolving issues.

    Enforces departmental policies, practices, procedures and work rules in accordance with approved department and hospital policies and assists in the development and implementation of new policies according to hospital and corporate guidelines.

    Responsible for the monitoring of daily activity and completion of performance and metric reports such as financial clearance reports; also can perform special projects and reporting when assigned.

    Perform all Patient Access functions as needed.
    Acts as part of the management team to ensure that the group is meeting all operational goals.


    SUPERVISORY RESPONSIBILITIES
    This position carries out supervisory responsibilities in accordance with guidelines, policies and procedures and applicable laws.

    Supervisory responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

    Direct Reports (titles) - Rep, PA I-IV

    KNOWLEDGE, SKILLS, ABILITIES

    To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Excellent interpersonal and organizational skills
    Demonstrated leadership abilities
    Thorough knowledge of computer systems in Health Care Information System
    Clear understanding of Revenue Cycle Management and Regulatory Agencies required
    Ability to receive and express detailed information through oral and written communications.


    Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment.

    This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.

    EDUCATION / EXPERIENCE

    Include minimum education, technical training, and/or experience required to perform the job.
    High School Diploma or equivalent.
    College degree preferred.
    2 or 4 year college degree in Business, Accounting, Medical Administration or related area preferred
    4 plus years experience in medical facility, health insurance, or related area
    5 plus years experience in Patient Access preferred
    2 plus years in supervisory or lead role preferred


    PHYSICAL DEMANDS


    The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Must be able to work in sitting position


    WORK ENVIRONMENT


    The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

    Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    Hospital Work Environment


    OTHER
    Must be available to work hours and days as needed based on departmental/system demands
    Must be on-call as needed


    As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide.

    We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare.

    Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare.

    Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step

    Compensation and Benefit Information

    Compensation

    Pay:
    $46, $70,408.00 annually. Compensation depends on location, qualifications, and experience.

    Benefits

    Conifer offers the following benefits, subject to employment status:
    Medical, dental, vision, disability, life, and business travel insurance

    Paid time off (vacation & sick leave) - min of 12 days per year, accrued accrue at a rate of approximately 1.84 hours per 40 hours worked.

    401k with up to 6% employer match
    10 paid holidays per year
    Health savings accounts, healthcare & dependent flexible spending accounts
    Employee Assistance program, Employee discount program

    Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, AD&D, auto & home insurance.

    For Colorado employees, Conifer offers paid leave in accordance with Colorado's Healthy Families and Workplaces Act.

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