Service Desk role - Washington

We are looking for an IT Service Desk Supervisor to guide a team responsible for day-to-day user support across a busy environment.This role focuses on team leadership, service quality, ticket flow management and hands-on support for escalated issues. · ...

The Senior Help Desk Lead is responsible for overseeing day-to-day help desk operations in support of mission-critical government systems. · ...

This role supports an IT Service Desk at a U.S. federal government organization. · The Operations Manager manages the Service Desk and Service Desk personnel. · Ensure that all contractual requirements are met and that all deliverables are completed accurately and submitted on sc ...

The IT Service Administrator oversees the daily operations of the IT service desk in support of federal agency employees and contractors. · ...

The Help Desk Specialist II provides technical and customer support to the SEC Facilities Branch, serving as the primary point of contact for Facilities Help Desk requests via email and phone. · ...

The Help Desk Manager provides daily supervision and coordination of service desk personnel supporting end users across IT systems and applications. · Provide daily supervision and direction to help desk staff delivering phone, remote, and in-person technical support. · Serve as ...

+ · The Help Desk Manager provides daily supervision and coordination to the service desk personnel supporting end users across a range of IT systems and applications. · ...

We are looking for an experienced Help Desk Manager to lead and oversee the daily operations of our service desk in Washington District of Columbia This role involves supervising staff ensuring timely resolution of technical issues and maintaining exceptional customer service sta ...

The Help Desk Specialist I provides support to the SEC Facilities Branch by monitoring and responding to Facilities Help Desk emails and phone calls (M–F, 7:00am–6:00pm, excluding Federal Holidays) · This role ensures timely high-quality service to staff assists with facilities s ...

We are recruiting for an energetic, detail-oriented Front Desk Receptionist to provide on-site support for a prestigious global management consulting company. · ...

The Service Desk Manager is responsible for the strategic leadership, · operational excellence, and continuous improvement of a multi-tiered Service Desk supporting · the Department of Energy. · ...

The Service Desk Manager is responsible for the strategic leadership, operational excellence, · and continuous improvement of a multi-tiered Service Desk supporting the Department of Energy.This role oversees Tier I and Tier II support, VIP-level Support, · Customer Engagement an ...

Reliable IT support is essential to FAA operations that protect and modernize the National Airspace System (NAS). As a Service Desk Lead, you ensure timely issue resolution, consistent service quality, and effective communication during incidents. · ...

The Service Desk Manager oversees the overall operation, performance, · and effectiveness of the Service Desk which serves as the primary point · of contact for end-user IT support ensuring services are delivered in accordance · with contract requirements industry best practices ...

The Service Desk Manager oversees the overall operation, performance and effectiveness of the Service Desk which serves as the primary point of contact for end-user IT support. This role integrates technical leadership operational management quality assurance customer service ove ...

We are looking for a professional and well-organized Front Desk Assistant to manage reception and administrative support for our IT company. · This role is critical in creating a positive first impression for clients, partners, and visitors while supporting daily office and coord ...

The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations. · Provide advanced troubleshooting for complex hardware, software, A/V, Windows OS, M365, ema ...

The Help Desk Specialist II – Lead serves as a senior technical and operational point of contact within the Help Desk team, providing support while leading day-to-day service operations. · Minimum General Experience: Minimum of four to five (4-5) years in customer service or tech ...

Donohoe Hospitality Services is seeking a dynamic and experienced Front Desk Supervisor to help lead the team at a prestigious hotel in downtown Washington DC. · ...

We are looking for an organized and reliable administrative professional to serve as the central point of contact for all back-office and front-desk operations in our therapy practice. · Manage therapy authorizations across payers (including Medicaid/MCOs and other plans) · Track ...