Service Desk Operations Manager - Washington

Only for registered members Washington, United States

3 weeks ago

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Job summary

This role supports an IT Service Desk at a U.S. federal government organization.
The Operations Manager manages the Service Desk and Service Desk personnel.
Ensure that all contractual requirements are met and that all deliverables are completed accurately and submitted on schedule.
Promote and contribute to a culture of continuous improvement, operational excellence, and customer satisfaction.
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