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Mount Dora

    Shop Foreman - Mt Dora, United States - Prestige Ford

    Prestige Ford
    Prestige Ford Mt Dora, United States

    3 weeks ago

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    Description


    SUMMARYEnsures that repairs are performed correctly and efficiently by qualified technicians and that the service department maintains a consistently high level of customer satisfaction.

    You will...Assist technicians in developing their skills.
    Understand, keep abreast of, and comply with federal, state, and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to
    • Know, etc.
    Understand and ensure compliance with manufacturer warranty and policy procedures.
    Ensure that all department employees receive appropriate manufacturer training.
    Conduct regular performance reviews for all technicians in accordance with dealership guidelines.
    Ensure that all repairs are assigned to technicians in an equal and fair manner.
    Check progress of each repair order throughout the day.
    Maintain high-quality service repairs and minimize comebacks.
    Establish and maintain customer follow-up program to confirm satisfaction with the service experience.
    Fill in for service advisor and dispatcher when necessary.
    Strive for harmony and teamwork within the department and with all other departments.
    Maintain safe work environment.
    Maintain professional appearance.
    You have...A valid driver's licenseAdvanced knowledge of automotive mechanics and maintenanceAbility to operate equipment and tools involved in vehicle repairAbility to lift heavy equipment and vehicle partsAbility to direct and supervise personnel and coordinate shop operationsFive years experience in vehicle repair and maintenance proceduresTwo years supervisory experienceBASE SALARY PLUS BONUS
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