Customer Solutions Representative - Lancaster, United States - The Restaurant Store
Description
Lancaster, PaAs a Customer Service Representative you will:
- Provide friendly, efficient and accurate solutions for customers with the goal of customer loyalty and increased business sales
- Listen to and analyze customers' issues, investigate problems, and provide strategic solutions
- Ensure that customers always have the most complete and uptodate information about the status of their orders
- Communicate product or service issues as they arise within the Customer Service department, as well as, with any additional, relevant departments
- Foster a teamoriented environment by maintaining a positive, professional attitude in all correspondence both within and outside the company
- Be willing to remain flexible and adapt to change as we continue to grow as a company
- Take initiative and use strategic thinking to ensure that The Restaurant Store is the leader in the online foodservice industry
- Learn about the foodservice industry and the products that we sell
- Guide customers through the website, while providing online shopping assistance and product help
- Show passion for helping people sustain and grow their restaurant business
- Demonstrate the ability to learn and problemsolve while handling multiple priorities
- Can work well independently or as part of a cohesive team
- Have a strong work ethic
- Provide excellent communication
- Possess a college degree
- Bring ambition to excel at one of PA's fastestgrowing companies
- Can work in our Lancaster, PA office 2 days per week as part of our hybrid schedule
Why work for The Restaurant Store?
We offer competitive compensation and a comprehensive benefits package including paid time off, medical/dental insurance, wellness programs, gym membership reimbursement, and a 401k with company match.
Our Pennsylvania headquarters also feature an on-site fitness center.
More jobs from The Restaurant Store
-
3rd Shift Warehouse Associate 10:30pm-7:00am
Bethlehem, United States - 2 weeks ago
-
Field Marketing Representative
Washington, United States - 20 hours ago
-
Inventory Specialist
Orlando, United States - 1 week ago
-
Warehouse 4th Shift Material Handler
Lancaster, United States - 1 week ago
-
Field Marketing Representative
Baltimore, United States - 1 day ago
-
Bilingual Sales Specialist
New Castle, United States - 4 days ago