- Previous hotel or customer service experience is preferred
- Some accounting skills and cash handling experience is preferred
- Ability to accurately handle cash and work with numbers
- Experience with high volume phone lines preferred
- Excellent customer service, communication & phone skills
- Flexible schedule including days, evenings, weekends and holidays required
- Provide excellent customer service in a high volume environment
- Quickly solve problems in an effective manner
- Work for long periods on feet including frequent walking, stair climbing
- Perform repetitive movement such as pushing, pulling, bending, some twisting and stooping
- Perform fine hand manipulation including handling small and large objects, computer keyboard usage & writing
- Ability to communicate clearly and effectively
- Ability to stay calm and friendly in stressful situations
- Ability to remain calm and focused in a high volume, deadline oriented work environment
- Must have a value for diversity and the ability to work with individuals from different backgrounds
- Be positive, polite, and cooperative with co-workers, managers, and customers
- Safely lift and carry heavy objects with a hand truck or the help of another person if necessary
- Assist with housekeeping duties as directed by manager
- Work with chemicals and used in cleaning and sanitizing
-
Front Desk Agent
2 weeks ago
InterContinental Hotels Group PLC Tacoma, United StatesThe moment a guest steps into one of our hotels, they walk into a genuinely memorable experience. As a Front Desk Agent, youll not only be the person they rely on to handle transactions, offer local insights, and anticipate every detail of a frictio Front Desk, Agent, Hotel · ...
-
Front Desk Agent
3 weeks ago
Hotel Murano Tacoma, United StatesAbout Us: · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a P ...
-
Front Desk Agent
2 weeks ago
Pyramid Global Hospitality Tacoma, United StatesProperty · About Us · At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commit ...
-
Front Desk Agent
3 weeks ago
Pyramid Global Hospitality Tacoma, United States Full timeOverview · Greets and registers guests, provides prompt and courteous service, and closes out guest accounts upon completion of stay to meet Pyramid Hotel Groups' high standards of quality. The Front Desk Agent will: Greet customers immediately with a friendly and sincere welcome ...
-
Front Desk Agent
1 week ago
Motel 6 -- Tacoma Tacoma, United StatesJob Description · Job DescriptionDirects and controls the activities in the lobby and front desk area to ensure that guests receive outstanding customer service according to Motel 6 Brand Standards policy. Directs other employees and prioritizes job duties when General Manager is ...
-
PM Front Desk Agent
3 days ago
Marriott Tacoma Downtown Tacoma, United StatesJob Summary: · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
PM Front Desk Agent
1 day ago
Aimbridge Hospitality Tacoma, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
PM Front Desk Agent
19 hours ago
Aimbridge Hospitality Tacoma, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
PM Front Desk Agent
2 days ago
Aimbridge Hospitality Tacoma, United StatesJob Summary · Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying ...
-
Front Desk Agent
3 weeks ago
Westmont Hospitality Group Puyallup, United StatesWe are seeking a Front Desk Agent to join our Team with a starting Wage up to $16.50 per hour · When it comes to our employees, we believe no one does it better than HomeTowne Studios by RedRoof. Not only do we continually strive to have the best quality extended stay hotel exper ...
-
Front Desk Agent
2 weeks ago
Hilton Hotels & Resorts Seattle, United States· . A Front Desk Agent is responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible Hotel, International, Agent, F ...
-
Front Desk Agent
3 weeks ago
The Kimpton Hotel & Restaurant Group, LLC Seattle, United StatesKimpton Hotel Vintage Downtown Seattle We are looking for a motivated individual to join our Hotel Monaco Front Desk Team The pay for this role is $22/hour PERKS, BENEFITS (keep reading to learn more) Benefits and Perks: Affordable medical/dental/v Front Desk, Agent, Operations, ...
-
Front Desk Agent
1 week ago
Hilton Hotels & Resorts Seattle, United States· . As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Hotel, Agent, Front Desk, Gue ...
-
Front Desk Agent
3 weeks ago
Highgate Hotels, Inc. Tukwila, United StatesThe Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy. In addition to travel discounts at all Front Desk, Agent, Hotel, Offi ...
-
Front Desk Agent
3 weeks ago
Accor Seattle, United States Full time· Company Description · Located in the heart of Seattle's downtown, the Fairmont Olympic Hotel is a historic landmark in the city. Be a part of history, providing service to our guests in an iconic and luxurious setting. We look forward to welcoming you to the historic Fairmont ...
-
Front Desk Agent
3 weeks ago
Hilton Hotels & Resorts Seattle, United States. As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you wou Hotel, Agent, Front Desk, Guest ...
-
Front Desk Agent
6 days ago
Lodging Dynamics Seattle, United StatesThe Front Office Agent is responsible for providing consistent excellent service to guests/clients before arrival, upon arrival, and during their stay, from check-in to checkout. This employee will be responsible for registration, checkout, and cashi Front Desk, Hospitality, Agen ...
-
Front Desk Agent
3 weeks ago
Fairmont Hotel Seattle, United StatesFairmont Hotel - JobID: REF15605Q [Guest Service / Concierge] As a Front Desk Agent at Fairmont Hotel, you'll: Greet, check in and settle guest accounts while ensuring all service standards are followed; Assist guests regarding hotel facilities in an informative and helpful way; ...
-
Front Desk Agent
1 week ago
InnVentures IVI LP Renton, United States**Rule #2** Bring a good attitude to work with you every day and take pride in your work **OUR STORY:** · If you are looking for a career where you feel supported, then apply now InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is ...
-
Front Desk Agent
2 weeks ago
MCR Hotels Seattle, United StatesFront Desk Agent Residence Inn Seattle Sea-Tac Airport, 19608 International Blvd, SeaTac, Washington, United States of America Req 6394 Wednesday, May 1, 2024 The Front Desk Agent at the Residence Inn by Marriott Seattle SeaTac Airport is responsible for providing overall positiv ...
Elks Temple Front Desk Agent - Tacoma, United States - McMenamins
Description
TITLE:Front Desk AgentREPORTS TO: Hotel Manager
FLSA CLASS: Hourly Non-Exempt
Wage Range: $18-$21/hr
The job duties described below are intended to describe the general nature and level of work being performed by people assigned to this job classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Description of the Position:
The primary responsibility of the front desk staff is to attend to the reservation and occupancy needs of the guest. The front desk is usually the first and last contact that the overnight guest has with property staff. For this reason excellent customer service is the number one priority. Duties include but are not limited to: Checking hotel guests in and out of hotel rooms; taking reservations in person, by email or by phone; handling money; signing in and out property keys, pagers and phones; assisting with guest requests; answering and directing phone calls; informing guests of property and area attractions; and most importantly, insuring the satisfaction of all of our guests. Since the front desk is seen as the central point of the property, the position requires keeping abreast of all events on property, being a receptionist for all departments, and knowledge of emergency procedures. This position requires mental agility and the ability to effectively multi-task in a fast-paced and deadline-oriented environment. A Front Desk employee must also have the ability to work well independently and as a member of a team. Each employee will be expected to perform their job in a safe manner and report any safety concerns to Management. All McMenamin employees will also be expected to keep current on all company events, history, and products. Other duties as assigned by the Manager on duty.
Requirements of the Job:
YOU MUST BE ABLE TO PERFORM THE ESSENTIAL FUNCTIONS OF THE JOB WITH OR WITHOUT REASONABLE ACCOMMODATION
