Patient Service Representative - Peoria, United States - Nationwide Vision
Description
Title:
Patient Service Representative
Company:
Nationwide Vision Center
Location:
Peoria W Olive
Training Provided - No medical/eyecare experience required
Pay:
$15.50/hour plus commissions
Perks:
- Full Benefits Package
- Medical, Vision, Dental and Life Insurance
- 401k + Employer Matching
- Paid Time Off and Paid Holidays
- Competitive Base Pay + Bonus
- Optical Education Reimbursement
- Paid Maternity Leave
Hours:
- Full Time
- Monday-Friday 8am7pm, Saturday 8am5pm
- You will not work all of these hours, but you must have open availability to work any shift within these hours.
Requirements:
- High School Diploma or GED Equivalent
- Must have own vehicle and be insured, licensed driver in current state of residence
- Favorable result on Background Check
- Basic computer skills
- Strong customer service skills
- Excitement to learn and grow
Responsibilities:
- Facilitate patient flow
- Verify medical and vision insurances
- Assist the doctor in preliminary testing
- Effectively communicate with patients, doctors, and managers
Preferred Knowledge/Skills/Abilities:
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
HIPPA:
All Associates must comply with the Health Insurance Portability Accountability Act of 1996 (HIPPA) as it pertains to disclosures of protected health information (PHI) as described in the Notice of Privacy Practices and HIPPA Privacy Policies and Procedures.
_Physical Requirements:
- Regular bending, lifting, carrying, reaching and stretching
- Ability to move throughout the office
- Ability to remain standing for long periods of time
- Lifting heavy boxes and accessing high shelves
Work Environment:
- Problem solves, reasons and resolves issues effectively
- Use independent judgment and discretion
- Meet customer expectations
- Work under stress with interruptions and deadlines
- Use computer effectively and view computer screen
- Exhibit empathy in all situations
- Work changing schedules to meet business demands
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