- Manage a portfolio of 25-40 clients, $2-3M ARR, achieving 82% GRR and 98% NRR.
- Develop Member Value Plans (MVP) with Client Success Managers (CSMs), tailoring strategies to client objectives.
- Cultivate trusted advisor status by understanding client priorities, customer segments, and organizational dynamics.
- Identify upsell, cross-sell and expansion opportunities leveraging Collage Groups research, data analytics, and consulting services.
- Conduct sales presentations, product demos, and technical calls to drive platform adoption.
- Collaborate across teams to ensure client satisfaction and drive commercial outcomes.
- Represent Collage Group at industry events as needed.
- BA/BS required, Masters preferred.
- 5+ years in CSM/account management, meeting growth and retention targets.
- 2+ years in marketing-focused SaaS, ideally with F1000 companies in consumer insights or martech.
- Strong client rapport-building and communication skills.
- Client-centric mindset with exceptional organizational and time management abilities.
- Flexibility, initiative, and problem-solving skills essential for success.
-
Account Director
3 weeks ago
Collage Group Bethesda, United StatesAccount Director, Customer Success · Location: Hybrid with 2 days/week in Bethesda, MD office (close to Metro). Remote talent considered. · Overview: · Join Collage Group's dynamic Customer Success team in our mission to help organizations unleash the power of culture to drive br ...
-
Director of Accounting
1 week ago
Blue Signal LLC Bethesda, United StatesDirector of Accounting · Upgrade your resume prior to applying with · . · Our client is a leading commercial janitorial company dedicated to providing environmentally responsible cleaning solutions. With a focus on sustainability and innovation, they offer comprehensive cleani ...
-
Account Director
5 days ago
Collage Group Bethesda, United StatesAccount Director, Customer SuccessLocation: Hybrid with 2 days/week in Bethesda, MD office (close to Metro). Remote talent considered.Overview:Join Collage Groups dynamic Customer Success team in our mission to help organizations unleash the power of culture to drive brand growth ...
-
Associate Director, Accounting
1 week ago
DAI Bethesda, United StatesJob · Job Title: Associate Director, Accounting · Department: Corporate Accounting · Reports to: Corporate Controller, US · Work Location: Bethesda, Maryland · Position Overview · The Associate Director, Accounting will be a part of DAI's corporate accounting team. S/he will be a ...
-
Account Director, Customer Success
6 days ago
Collage Group Bethesda, United StatesCollage Group is seeking an Account Director to join our innovative and growing Customer Success team in our mission to help organizations unleash the power of culture to drive brand growth. Are you an expert in consumer insights, market research and data analytics? Do you have c ...
-
Associate Director, Accounting
1 day ago
Development Alternatives Bethesda, United StatesJob · Job Title · : · Associate Director, Accounting · Department · : · Corporate Accounting · Reports to: · Corporate Controller, US · Work Location: · Bethesda, Maryland · Position Overview · The Associate Director, Accounting will be a part of DAI's corporate accou ...
-
Director of Finance and Accounting
3 days ago
LCG Bethesda, United StatesJob Description · Job Description · Location: Rockville, MD · (Hybrid) · LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Healt ...
-
Director of Accounting and Finance
1 week ago
LCG, Inc. Bethesda, United StatesJob Description · Job Description · Location: Rockville, MD (Hybrid) · LCG is a minority-owned technology consulting firm that has been a trusted partner to more than 40 federal agencies, including 21 of the 27 Institutes and Centers (ICs) at the National Institutes of Health (NI ...
-
Accounting Director
1 week ago
Strategic Employment Washington, United StatesThis leading behavioral healthcare organization offers a wide range of inpatient and outpatient services for substance abuse and mental health treatment. Having grown exponentially, they're looking for an experienced Accounting Director who would report directly to the CFO and sh ...
-
Account Director
3 weeks ago
Collage Group Bethesda, United StatesAccount Director, Customer SuccessLocation: Hybrid with 2 days/week in Bethesda, MD office (close to Metro). Remote talent considered.Overview:Join Collage Group's dynamic Customer Success team in our mission to help organizations unleash the power of culture to drive brand growt ...
-
Account Director, Customer Success
4 days ago
Collage Group Bethesda, United StatesCollage Group is seeking an Account Director to join our innovative and growing Customer Success team in our mission to help organizations unleash the power of culture to drive brand growth. Are you an expert in consumer insights, market research and data analytics? Do you have c ...
-
Account Director
3 weeks ago
Collage Group Bethesda, United StatesAccount Director, Customer Success · Location: Hybrid with 2 days/week in Bethesda, MD office (close to Metro). Remote talent considered. · Overview: · Join Collage Group's dynamic Customer Success team in our mission to help organizations unleash the power of culture to drive ...
-
Director, Senior Account Executive
1 week ago
Sedgwick Government Solutions Bethesda, United StatesPosition Title: Director, Senior Account Executive · Location: Bethesda, Maryland, United States · Department Name: Client Services · Job Type: Full Time · Description: Do you have experience as an Account Manager for federal government contracts and thrive leading a collabor ...
-
Director of Accounting
1 week ago
International Search Consultants Tysons Corner, United StatesDirector of Accounting · Tysons Corner, VA (area) · ISC's team of Recruiters is partnering with a leading property management company, that owns and manages apartment communities, hotels, mixed-use and commercial properties, on a Director of Accounting opportunity. The company's ...
-
Director, Senior Executive Account Manager
1 week ago
Sedgwick Government Solutions Bethesda, United StatesPosition Title: Director, Senior Executive Account Manager · Location: Bethesda, Maryland, United States · Department Name: Client Services · Job Type: Full Time · Description: Do you have experience as a Senior Account Manager for federal government contracts and thrive lead ...
-
Account Director
1 day ago
Tantus Technologies Arlington, United StatesOverview · Tantus Technologies, Inc. (Tantus) - recognized by the Washington Post as a Top Workplace - is seeking an Account Director - Business Development, who will lead the charge on opportunity identification and development for Health and Human Services (HHS) with a specifi ...
-
Account Director
1 week ago
R.R. Donnelley Arlington, United StatesCompany Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business ...
-
Account Director
1 week ago
RR Donnelley Arlington, United StatesJob Description · Job DescriptionCompany Description · RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative ex ...
-
Account Director
1 week ago
R.R. Donnelley Arlington, United StatesCompany DescriptionRRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry's most trusted portfolio of creative execution and world-wide business proc ...
-
Enterprise Account Director
1 week ago
Cision Washington, United StatesCision employs the brightest, most passionate people in the tech industry. We'd love for you to join our growing team We invest in our people through training and professional development while supporting you along the way—all so you can meet your career goals. To us, the most im ...
Account Director - Bethesda, United States - Collage Group
![Default job background](https://contents.bebee.com/public/img/bg-user-ex-1.jpg)
Description
Account Director, Customer Success
Location: Hybrid with 2 days/week in Bethesda, MD office (close to Metro). Remote talent considered.
Overview:
Join Collage Groups dynamic Customer Success team in our mission to help organizations unleash the power of culture to drive brand growth. Are you an expert in consumer insights, market research and data analytics? Do you have commercial experience driving retention and expansion for a SaaS platform in the consumer marketing space?
We're looking for a senior-level individual contributor experienced in consumer insights, market research, and SaaS platform commercialization tol drive retention and expansion for F500 consumer brands.
Responsibilities:
Qualifications:
If youre ready to drive brand growth by unlocking the power of culture, apply now to join Collage Groups innovative Customer Success team