Parking Technician I-II - Bellingham, United States - City of Bellingham (WA)

Description

Nature of Work

Are you a self-motivated individual who enjoys working outdoors and wants to make a difference in your community? ThePublic Works Departmentis looking for a Parking Technician with strong communication and customer service skills to enforce parking codes and regulations.

This classification series performs a variety of duties associated with parking code enforcement including providing information to the public, issuing citations for violations of parking regulations, investigating community complaints about violations and maintaining parking control equipment.

Enforces State and City codes regarding parking regulations. Serves multiple locations around the City such as the Downtown area and Fairhaven. Reports accidents, disturbances, and malfunctioning City traffic equipment to appropriate City staff. This position involves a high degree of public contact. Maintains close working relationships with compliance personnel from other City departments. May be called out for emergency work. Attention to safety and protection of personnel and equipment is integral to the work.

Placement into the Parking Technician Series is based on the required experience and training requirements.
Currently there is one (1) full-time vacancy (40 hours per week) in the Public Works Department.


Hourly Rates:

• Parking Technician I:Startinghourly rate is at Step 1 ($25.96/hour) for full time positions. The full salary range for this position is $25.96/hour - $31.90/hour.
• Parking Technician II:Startinghourly rate is at Step 1 ($27.55/hour) for full time positions. The full salary range for this position is $27.55/hour - $33.91/hour.

These positions are represented by a union.
For external candidates, placement within the range is based on qualifications and professional experience in accordance with City policy. For internal candidates, placement within the range is based on City Pay Placement Procedures.

Employees receive step increases annually in accordance with the Guild of Pacific Northwest Employees, Local 1937 Collective Bargaining Agreement and City policy.

City of Bellingham employees receive medical, dental, and vision insurance as well as life insurance and long-term disability. Additional benefits include flexible spending accounts, a medical insurance opt-out program, and access to our employee assistance program. All eligible City employees are enrolled in a Washington State Department of Retirement Systems pension plan. Additionally, employees may elect to participate in the City's 457 deferred compensation retirement savings plan.

Employees will receive 12 paid holidays in addition to one paid floating holiday each year.

Employees accrue 8 hours total of contract and state sick leave per month in accordance with the collective bargaining agreement and Washington State Law.

At the time of hire, employees will accrue 7.33 hours of vacation per month. Vacation accruals increase based on years of service.

Leave accruals are based on 1.0 FTE, accruals are pro-rated if part-time and require employee to be in paid status at least 120 hours/month.

For additional information regarding benefits and compensation Information please visit the following:

• Labor Agreements, Pay Schedules and E-Team Employee Handbook - City of Bellingham )
• Employment Benefits - City of Bellingham )

Closing Date/Time:
Monday, May 20, 2024, at 8:30 AM Pacific Time


ESSENTIAL FUNCTIONS:

• Responsible for performing daily patrols, using an automobile, bicycle or on foot, of assigned areas to ensure compliance with City parking regulations. Issues citations for civil infractions using Automated License Plate Reader (ALPR) technology, manually or by use of tablet computers to vehicle owners in violation of City parking regulations.
• Coordinates with City staff to address compliance issues and complaints, taking corrective action as necessary including documenting and investigating incidents, issuing citations, and making court appearances. Ensures required reports of incidents are entered into applicable City databases.
• Receives, investigates, and responds to inquiries from the public concerning parking regulations including abandoned vehicle complaints and long-term parking issues. Determines whether removal of the vehicle, such as towing, is warranted and issues citations if appropriate.
• Engages in positive customer service and public relations. Assists the public by providing information regarding parking regulations, facilities, and the locations of points of interest. Provides information about community resources as appropriate.
• Maintains appropriate recordkeeping systems to ensure that all federal, state, and local regulations are met.
• Ensures all equipment being used is properly maintained and stored. Equipment can include handheld tools and electronic devices. Reviews inventory and orders supplies as necessary.
• Provides recommendations regarding conditions in the field that may affect work practices and procedures and safety.

Parking Technician II

• Serves as lead for work assignments as assigned and participates in training lower classified staff.

ADDITIONAL WORK PERFORMED:

• May participate in job-related training.
• May assist with collecting parking revenue from meters and paystations. Maintaining and securing equipment keys and portable data programming and retrieval devices. May assist with removing cash and coin revenue from parking control equipment in accordance with designated routes, schedules and performs security protocols. Downloads collection information into handheld units and transfers to meter database; delivers revenue to bank; completes deposit paperwork and returns deposit materials to parking office and/or the City Finance Department.
• May assist in installation and maintenance of parking control equipment including parking meters and pay stations, electric vehicle charging stations, meter posts, signage and protective bollards. Equipment can include drills, roto-hammers, and grinders.
• May assist in tracking and recording information about changes made to parking control equipment locations or time limits. Reports changes to GIS/Technical Services staff for updates and maintenance of GIS meter map system.
• Performs other related work within the scope of the classification.

WORKING ENVIRONMENT:
Work is primarily performed outdoors, in all types of weather conditions. Occasionally performs work indoors in a courtroom, at a desk, or computer terminal. Adheres to applicable safety precautions while operating a variety of vehicles and equipment in the course of performing duties. Will be regularly exposed to extreme temperatures, inadequate lighting, confined spaces, trenches, loud noises, and traffic hazards.

Frequently interacts with the public and with professionals in the field, which may include exposure to hostile, offensive language, or interactions with angry or volatile individuals.

May be required to work varied shifts including weekends and holidays. This position requires continuous physical exertion.

Physical ability to perform the essential functions of the job, including:

• Frequently communicate accurate information and ideas with others;
• Frequently move between work sites including travel between indoor and outdoor locations;stand, stoop, reach, bend, kneel, squat, and traverse on uneven terrain, loose soil and sloped surfaces;
• Frequently move objects up to 50 lbs;
• Occasionally operate a computer and other office machinery such as a keyboard, mouse, phone, and fax machine;
• Hear and see sufficiently to respond quickly in a noisy fast-paced environment while meeting mandated safety standards;
• Operate mechanical equipment of varying lengths and widths;
• Operate a motor vehicle.

Experience and Training


Parking Technician I:

• High school diploma or equivalent.
• One year of experience in a position with intensive public contact required including demonstrated ability to provide excellent customer service.
• One year of experience or related training using hand and power tools and motorized equipment to perform manual labor preferred.
• Computer skills sufficient to enter reports into database and operate a tablet computer or similar equipment required.
• Experience and/or training in the repair and maintenance of electronic devices and related small mechanisms desirable.
• Must secure and maintain the following certifications:
• Work Zone Traffic Control Safety Certification or equivalent certification within one year of hire.
• International Parking & Mobility Institute (IPMI) Introduction to Parking, Customer Service and Conflict Resolution (Or equivalent IPMI courses at time completion) within two years of hire.
• Certificate of Completion: Payment Station Software/Hardware Training or equivalent within two years of hire.

Parking Technician II:

• Two (2) years' experience as Parking Technician I at the City, OR three years equivalent experience performing parking enforcement in a municipality or equivalent AND successful completion of the certification requirements at the Parking Technician I level.

Necessary Special Requirements

• Employment contingent upon passing a criminal convictions check, local background check, and fingerprinting. Subject to re-check every five years.
• Valid Washington State driver's license and good driving record. Candidates must submit a three-year driving abstract prior to hire; with biennial submission of driving abstract to department, to be forwarded to Human Resources (Policy ADM
• Ability to obtain and maintain Flagging/Traffic Control Card within one year of employment.
• Ability to obtain and maintain a valid First Aid/CPR Card within one year of hire.
• Must be able to report to Operations Division for emergency call-out in accordance with bargaining unit agreement.
• Failure to obtain and maintain appropriate certifications within established time limits will result in demotion to the lower class for which qualified, until such time as the required certification is achieved or termination if incumbent is not qualified for a lower class.
• May be required to work a schedule that includes evenings and weekends based business need.

Selection Process

You are encouraged to print a copy of this job announcement for your reference as the process moves along

Please ensure your application is complete and all required information has been provided. Standard completeness means all application fields (contact information, personal information, education, work experience, references, and required supplemental questions). Provide as much detail as you believe will fully describe your experience and training.


Application Review Process:

• Minimum Qualifications: Applicants must provide specific, detailed information so an initial determination can be made regarding your level of qualifications for this position. Applicant status will be updated on or aroundMay 21, 2024.
• Experience and

Training Rating:
Applicants that meet minimum qualifications will go through an Experience and Training Rating.
Relevancy of your experience and training, together with composition, grammar, spelling and punctuation will be considered when evaluating responses. Applicant status will be updated on or aroundMay 31, 2024.

• The topten (10)scoring applicants from the Experience and Training Rating will be invited to participate in an Oral Board Interview, tentatively scheduled forthe week of June 10, 2024.
• Applicants will be notified via email of Final Scores & Ranks.

The final ranking of the register will be based on total scores for the following:
Supplemental Question Review (40%) and Oral Board Interview (60%).

Applicants must get a minimum score of 60% or higher on the oral board interview in order to be placed on the eligibility list.

Final candidates will be referred to the department for additional examination, assessment, or testing.

This recruitment process will create a Civil Service eligibility register that will be used to fill current and future vacancies as they become available.

Please Note:
Candidates will receive updates regarding application status via email. Please be sure to check your email frequently, including your spam folders for messages filtered by your email providers.


Equal Opportunity:
Our environment is characterized by respect for cultural backgrounds, belief systems, and ethnic diversity. The City of Bellingham is an Equal Opportunity Employer and values diversity in its work force.

We do not make decisions on the basis of an individual's race, religion, creed, color, national origin, sex, marital status, age (40+), disability, retaliation, sexual orientation or gender identity, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault, and stalking, use of a trained dog guide or service animal by a person with a disability, or any other basis prohibited by local, state, or federal law.

All are encouraged to apply for employment.

Fair Hiring Practices

• The City provides individuals who have been arrested or convicted of a criminal offense an equal and fair opportunity to obtain employment.
• The City will not inquire about an applicant's criminal history until after a conditional job offer has been made.
• The City will disregard the prior arrest and conviction record of an otherwise qualified individual unless the offense is directly related to the job position for which the individual has applied.
• The City will notify an otherwise qualified applicant about a potentially disqualifying conviction and give the applicant an opportunity to submit information regarding the accuracy of the criminal records as well as evidence of mitigation or rehabilitation, as appropriate.