IT Service Management Support Analyst - Jersey City

Monitor and manage incident and request queues in ticket management systems. Assign triage and escalate tickets based on severity and SLA compliance Coordinate with development and release teams for change management activities Perform release management tasks in line with organi ...

We are freethinking and do not believe in rigid structure or tight controls that limit our ability to be innovative and adaptable. We seek to employ only the best people to provide and build on our high-quality platform and services. · ...

The Americas Technical Support team provides technical application support to equities and derivatives customers. We are looking for a Technical Support Analyst to focus on second-level technical application support. · Responsibilities: · Investigates incidents assigned to them. ...

We are looking for an experienced Application Support Analyst to join our team. · This role involves providing technical support for Oracle Hospitality applications PMS and POS Systems, · a strong understanding of Opera & Simphony architecture is highly preferred..Candidate must ...

Fidessa's Trading Support Analysts are at the forefront of client engagement, delivering expert functional support across Fidessa's powerful, multi‑asset trading platform. · ...

The Americas Technical Support team provides technical application support to equities and derivatives customers and forms part of ION Markets global support team. · ...

Rush Street Interactive busca un Analista de Soporte para ayudar a diseñadores de productos en su plataforma deportiva. El candidato debe tener habilidades analíticas fuertes para traducir necesidades al equipo de desarrollo. · Atender llamadas y chats del cliente.Asegurarse de c ...

Fidessa's Trading Support Analysts are at the forefront of client engagement delivering expert functional support across Fidessa's powerful multi-asset trading platform. This role has specific focus around the support and training of new and existing users of the Fidessa equities ...

We are looking for Technical Support Analyst to focus on second-level technical application support. This is an excellent opportunity for a recent grad or someone with up to 3 years of experience. We have a growth culture from within and this role provides a career track for anyo ...

The IT Support Analyst (Level 2) assists Help Desk Technicians with escalations and technical support via phone, email, and chat to resolve end-user incidents and requests. · ...

We are looking for an IT support analyst to join our IT department to support end-users in resolving technical problems. · The responsibilities of the IT support analyst include responding to technical queries and issues, resolving problems in a timely manner, and providing techn ...

To diagnose and resolve software and hardware incidents. · ...

We are looking for a Support Analyst who will be working with us from the United States (remotely). As a Support Analyst at iReckonu, you will play a key role in ensuring the seamless use of our SaaS platform for hospitality clients. You'll handle complex technical issues, analyz ...

The IT Support Analyst (Level 2) assists Help Desk Technicians with escalations and technical support through phone, email and chat. They communicate with customers at all levels of technical skill sets and provide coaching and training as needed. · Respond to requests for techni ...

This role provides frontline technical support onsite assistance and coordination of routine technology security and compliance tasks to ensure reliable and responsive day-to-day IT operations across Lantern's programs. The IT Support Analyst serves as the primary on-site technol ...

We are seeking a Support Analyst to join our growing team. Our ideal candidate will have a desire to learn and expand their technical knowledge through collaboration with customers and senior technical staff. · The unique and exciting opportunity to work at one of the leading glo ...

Seeking dedicated IT Support Analyst to provide expert desktop support within dynamic environment. · Proven experience in desktop support or IT roles. · Strong knowledge of Microsoft environments and tools. · ...

Seeking a highly motivated candidate who demonstrates commitment to customer service and possesses strong technical skills and proficiency working with: Windows Server/Desktop operating systems, users administration, file system, software, and services.Understanding of servers an ...

We are currently seeking an IT Support Analyst to join our team located in New York, NY. · Provides 1st and 2nd level end-user support for PC-related and telecommunications issues. · Provides desk-side support and other face-to-face support services for supported users, such as o ...

This job involves providing technical support to customers via phone, email or in person. The role requires hands-on fixes at the desktop level, including installing and upgrading software, implementing file backups, and configuring systems and applications. · ...

This is a Contract position based out of Jersey City, NJ.We are not a staffing firm or agency. · Logs incidents and service requests and maintains relevant records - Perform equipment installs and software upgrades, · install software and resolve various IT related problems. · ...