Trading Support Analyst - Jersey City, NJ

Monitor and manage incident and request queues in ticket management systems. Assign triage and escalate tickets based on severity and SLA compliance Coordinate with development and release teams for change management activities Perform release management tasks in line with organi ...

The Role · Fidessa's Trading Support Analysts are at the forefront of client engagement, delivering expert functional support across Fidessa's powerful, multi‑asset trading platform. · In order to meet the requirements of the Customer base and the diverse needs of the evolving tr ...

The IT Support Analyst (Level 2) assists Help Desk Technicians with escalations and technical support via phone, email, and chat to resolve end-user incidents and requests. · ...

The Americas Technical Support team provides technical application support to equities and derivatives customers. · We are looking for Technical Support Analyst to focus on second-level technical application support. · ...

Fidessa's Trading Support Analysts are at the forefront of client engagement delivering expert functional support across Fidessa's powerful multi-asset trading platform. This role has specific focus around the support and training of new and existing users of the Fidessa equities ...

About The Role · This position requires the successful candidate to work on a W2 directly with FDM. We cannot accept C2C, 1099 or employment sponsorship (e.g. H1-B) for this position. · FDM is a global business and technology consultancy delivering client and industry driven solu ...

Pay · $45-47 hr/w-2 · Location · Onsite 4-5 days a week (NYC) · Summary · Seeking a dedicated IT Support Analyst to provide expert desktop support within a dynamic IT environment. This role offers a great opportunity for someone to make an impactful contribution while developing ...

Providing technical support and solutions to internal users. · ...

To diagnose and resolve software and hardware incidents. · ...

Seeking dedicated IT Support Analyst to provide expert desktop support within dynamic environment. · Proven experience in desktop support or IT roles. · Strong knowledge of Microsoft environments and tools. · ...

The IT Support Analyst (Level 2) assists Help Desk Technicians with escalations and technical support through phone, email and chat. They communicate with customers at all levels of technical skill sets and provide coaching and training as needed. · Respond to requests for techni ...

This role provides frontline technical support onsite assistance and coordination of routine technology security and compliance tasks to ensure reliable and responsive day-to-day IT operations across Lantern's programs. The IT Support Analyst serves as the primary on-site technol ...

Katten is a full-service law firm with nearly 650 attorneys in locations across the United States and in London and Shanghai. Clients seeking sophisticated, high-value legal services turn to Katten for counsel locally, nationally and internationally. The firm's core areas of prac ...

We are looking for a Support Analyst who will be working with us from the United States (remotely). As a Support Analyst at iReckonu, you will play a key role in ensuring the seamless use of our SaaS platform for hospitality clients. You'll handle complex technical issues, analyz ...

Seeking a highly motivated candidate who demonstrates commitment to customer service and possesses strong technical skills and proficiency working with: Windows Server/Desktop operating systems, users administration, file system, software, and services.Understanding of servers an ...

The position is for a support analyst with knowledge of the Foreign Exchange and Rates business within the IT department (GBTO/FIC) in charge of Front office e-trading, trade capture, pricing, risk and market access technologies. Our main partners and clients are Traders, sales a ...

This is a job offer for a Support Analyst in Secaucus, NJ. · We are looking for a Sharepoint Administrator with .Net Experience to support our team. · ...

Competencies · Required: · Good understanding in Risk calculation and derivatives Pricing  · Know the current US financial regulation (Dodd Frank, FINRA, FATCA Reporting, etc. · Strong Knowledge of the financial industry and the standard process (Front office, Middle Offices Dut ...

This is a Contract position based out of Jersey City, NJ.We are not a staffing firm or agency. · Logs incidents and service requests and maintains relevant records - Perform equipment installs and software upgrades, · install software and resolve various IT related problems. · ...

· Classification:  Non-Exempt · Reports to: Director of IT · Location: Manhattan, NY – Corporate Office (with regular site visits) · Status & Hours: Full-time, Monday – Friday, 9:00 am – 5:00 pm. Occasional after-hours work for maintenance or events. Lantern staff may be asked t ...