Director of Operational Support - Orlando, Florida, United States
16 hours ago

Job description
The Director of Operational Support will lead and oversee the Credentialing, Authorizations, and Verification of Benefits (VOBE) teams to ensure operational excellence and compliance across all sites. This role is critical in maintaining timely credentialing processes and ensuring active authorizations for all active clients. The ideal candidate will have strong leadership skills, a deep understanding of multi-site credentialing, and experience managing prior authorizations and benefit verification workflows.
Responsibilities
Job Duties and Responsibilities include the following. Other duties may be assigned.
Leadership & Oversight:
Credentialing Management:
Authorizations & VOBE:
Compliance & Quality Assurance:
Reporting & Metrics:
Qualifications
Education/Experience: Bachelor's degree in Healthcare Administration, Business, or related field (Master's preferred). Minimum 5–7 years of experience in healthcare operations, credentialing, and authorizations. Proven experience with multi-site credentialing processes. Prior experience managing benefit verification and authorization teams strongly preferred
#OPS
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