Room Attendant - Los Angeles, United States - The Hollywood Roosevelt

The Hollywood Roosevelt

Verified Company

Los Angeles, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Position Title:
Room Attendant
Department:Housekeeping
Reports To:Director of Housekeeping
FLSA Status:Non-Exempt
Pay: $ $26.00/ hour

Position Summary

The Room Attendant will efficiently maintain the guest rooms and public areas of the hotel. The job duties require style and service attributes that are key to creating a positive guest experience.
Essential Duties and Responsibilities
Deliver excellent customer service in an efficient manner
Make beds and clean rooms according to standards set forth by managers/supervisors
Replenish supplies such as pens, pencils, stationary and compendium items
Clean lobbies, lounges, restrooms, corridors, elevators and stairways
Sweep, scrub, wax, polish floor, dust furniture and vacuum carpet
Wash walls, ceiling, and woodwork along with windows, door panels and sills
Empty wastebaskets, and empty and clean ashtrays; wipe down bathroom surfaces, clean/disinfect bathrooms, replace towels and replenish bathroom supplies
Adhere to the daily focus item (Daily Project) along with DND (Do Not Disturb), and Due Out processes and procedures
Maintains daily goal of completing 16 credits worth of cleaned rooms
Properly maintain cleanliness and organization of rollaway beds
Develop and maintain positive communication and teamwork with all coworkers and supervisors
Communicate efficiently all guest service issues with manager/supervisor in an immediate and professional manner
Use proper etiquette and language in all interactions with guests
Other duties as assigned.

Knowledge and Skills

Physical mobility and stamina required
Multitask, organize and prioritize tasks on an hourly and daily basis
Work well with others in a team environment
Work well under time constraint clear thinking and remaining calm
Perform job duties with attention to detail, speed and efficiency
Follow directions effectively
Work with mínimal supervision
Maintain confidentiality of guest and hotel information

Education and Work Experience

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
Previous hospitality experience preferred

Certificates, Licenses and Registrations
- none
Supervisory Responsibilities
- none
Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is required to stand, sit, or walk for an extended period of time.

The employee may frequently be required to stoop, kneel, and crouch for duration of shift (eight hours or longer).

The employee will need to use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl.

The employee must frequently lift and/or move and/or push up to 50 pounds without assistance.
Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in oneonone and small group situations to customers, clients, and other employees of the organization.
Reasoning Ability and Computer Skills
Ability to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Equal Opportunity Employer