- Provide product availability, pricing and technical information as required
- Process orders, order changes, sample requests and shipment releases
- Responsible for production scheduling and coordinating with Plant Manager and production team.
- Administration of the order book
- Prepare forecast and analysis for all customer business as required
- Produce reports for month end such as invoice registers, price exceptions, marginal contributions, sales trends
- Responsible for managing material allocation against all customer orders
- Coordinate management of material shipments, material to be pre-billed, order cancellations
- Process cash sales, bank deposits and reconciliations
- Responsible along with Plant Manager for maintaining inventory accuracy and supervision of physical and cycle inventory counts
- Provide quality resolutions to product complaints including coordination with dispatch and accounting on credits, product returns and price reductions
- Responsible for SOX requirements as relates to sales and distribution
- Excellent communication, interpersonal and negotiating skills
- Good organizational, analytical and computer skills
- Strong problem solving/conflict resolution skills
- Knowledge of business principles: customer service, accounting, marketing, manufacturing processes and materials, inventory control, quality assurance
- Ability to support a team environment, company policies, procedures, continuous improvement
- College degree in business, marketing or related field, or equivalent experience
- 3 - 5 years customer service/distribution experience, preferably in a manufacturing environment
- Supervisory experience and knowledge of building products industry preferred
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Manager, Distribution - Summerville, United States - Glen-Gery
Description
Glen-Gery Corporation is a wholly owned subsidiary of Brickworks Limited. Brickworks Limited ("The Group") is a large Australian-listed group of companies. The Group has been in operation since the early 1900s, has a market capitalization exceeding $2.5 billion, and operates across 3 core business segments: Building Products, Land & Development, and Investments. The Group employs more than 2,000 FTE employees and operates nationally across Australia, recently acquiring Glen-Gery Corporation to add operations in the USA.
Founded in 1890, Glen-Gery Corporation is one of the nation's largest brick manufacturers and operates eight brick manufacturing facilities. Glen-Gery products are sold nationally through a network of over 500 distributors as well as in Canada. Since entering the USA in 2018, Brickworks have acquired Sioux City Brick, Redland Brick and the distribution business of Southfield Corporation in Illinois and Indiana (Illinois Brick, Indiana Brick). The combined North American business now has more than 900 employees, operates across 40 locations, including 8 brick plants, 26 masonry supply/retail locations and 3 design studios.
BASIC FUNCTION:
Responsible for plant customer service including the interaction between sales, plant management, distributors, and other customers for product information, availability, orders, samples,and complaint resolution. Also responsible for managing inventory control, production planning, and supervision of the customer service/dispatching staff.
DUTIES AND RESPONSIBITIES:
Glen-Gery offers a competitive salary and benefits including medical, dental, vision, life and disability insurance and 401(k) plan.
EQUAL OPPORTUNITY EMPLOYER