- Gain a deep understanding of our customers, their user journeys, their pain points and opportunities where we can help their business thrive. Identify user pain points and proactively design innovative solutions to enhance customer satisfaction and engagement.
- Determine solutions along with the product and engineering team that meet critical customer needs to resolve these issues and take advantage of the opportunities.
- Ensure that our product experiences appropriately balance best-in-class user experiences with Backflip's overall business goals.
- Lead and execute on the design of new features from conceptualization to execution, integrating both UX and UI best practices to create seamless app experiences.
- Work closely with Product Management, Engineering, Marketing, Sales and Loan Operations teams to align designs with organizational goals and ensure technical and operational process feasibility.
- Perform frequent user research and utilize both qualitative and quantitative data to inform design decisions, ensuring best-in-class user experiences and alignment to overall business objectives
- Refine, adapt and iterate on user interfaces based on user feedback and emerging trends in app design.
- Help to develop and maintain a cohesive visual and interaction design system and standard across all platforms, promoting consistency and quality in design.
- Work across Native Mobile, Mobile Web and Desktop, with the ability to adapt quickly to each platform's needs
- Help define the user experience of features from initial ideas to production-ready designs
- Take a project from end-to-end, delivering your solutions intangible formats such as sketches, prototypes, wireframes, and production-ready UI Designs
- Perform frequent user research and use both qualitative and quantitative data to make informed decisions
- Requires occasional travel (team offsites, etc.)
- 5+ years of experience as a UX/UI or Product Designer
- Highly proficient in Figma and familiar with other design tools such as Adobe Creative Suite.
- Experience designing across multiple platforms (web, mobile, apps) with a clear understanding of the nuances involved in each.
- Portfolio demonstrating design process (research, ideation, design process, execution)
- Established experience designing and validating end-to-end user workflows and high fidelity visuals
- Experience in user research, performing competitive analyses, and staying aware of best UX practices and trends
- Experience working at a startup with a proven ability and desire to work in a fast-paced, largely autonomous environment
- Prior experience with a FinTech company
- Experience designing both B2C and B2B applications
- Experience designing a gaming, e-commerce and/or social experience
- Raise the standard of what is possible
- Embrace being the novice to become the master
- Work only with those who want the best for us
- Communicate quickly, naturally and with radical candor
- Today, nay Now
- Test new things to invent and challenge the status quo
- A desire to learn and grow with the company; propensity to "think like an owner"
- An execution-oriented "one-team" mindset with motivation and scrappiness to achieve objectives
- The ability to multi-task with exceptional time management, prioritization and attention to detail
- An entrepreneurial mindset and a passion for technology and innovation
- A bias for action; inclined to deploy rapid testing and iteration cycles
- The ability to work effectively in a small, relatively unstructured office environment (we work remotely)
- Excellent verbal and written communication skills with appropriate urgency to various audiences
- Strong self-motivation, are coachable and highly collaborative; take ownership of tasks and pride in work product
- High integrity; are dependable, accountable, humble and respectful
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Senior Product Designer - Remote, United States - Backflip
1 week ago
Description
Come help us change residential real estate investing for the better
Backflip is a venture-backed real estate FinTech company that supports entrepreneurs to acquire and renovate single family homes, thereby reinvigorating the housing supply and their local communities. The company offers purpose-built technology and capital products to source, analyze and finance residential real estate investments. Backflip is an all-in-one platform providing entrepreneurs with the technology, data, and financing strategies that allows them to scale their businesses.
Backflip is looking for a Senior Product Designer to join our team. The Senior Product Designer will creatively solve our customers' problems and enhance the user experience on our innovative platform. This key role involves designing intuitive and engaging user interfaces that simplify real estate investing for our diverse audience. By continuously testing and improving our designs, your work will play a crucial role in making real estate investment easy and accessible for everyone. Success in this role involves the ability to learn quickly while continuing to balance appropriate amounts of structure and autonomy. Online portfolio required to apply.
This position is remote (U.S.) and reports to the Chief Product Officer. This is a rare opportunity to get in on the ground floor (~45 person team) working directly with executives in a fast-paced and well-capitalized startup (Series A).
Responsibilities
Understand this role is intended to evolve as the company grows, and this person should be willing to work on various tasks that fall outside of the above listed responsibilities.
Qualifications
Bonus Experience
This person will also champion Backflip's culture & Core Values:
People that thrive at Backflip have...
All Backflip positions are Remote. Like the people we serve, we believe being free to create wherever you're most inspired is one of life's greatest joys. It's better for individuals, for community, and for fostering great work to emerge. With our work-from-anywhere approach, Backflip brings together a diverse team of individuals, with passions for innovation, art, coding, AI, data, finance, film, real estate, the environment, learning and teaching. Together, we're moving fast.
Backflip is an equal opportunity employer. We know that building a world-class organization is not possible without an intentional focus on recruiting, empowering, promoting and rewarding the best and brightest people of all backgrounds. Backflip focuses on hiring individuals that align with its Core Values (listed above), and consistently display a high ethical standard, both personally and professionally.
This role is not eligible for visa sponsorship
