- Establish positive guest relationships through consistent delivery of customer service to all guests, co-workers, and clients.
- Greet guests in a professional and friendly demeanor upon arrival and departure.
- Ensure valet attendants provide the highest level of customer service.
- Provide strong leadership and lead by example to enhance the team's performance.
- Monitor and maintain efficient traffic flow throughout the valet staging area.
- Supervise valet operations and resolve issues in the absence of the Guest Service Manager.
- Retrieve and park vehicles in designated areas cautiously.
- Follow all appearance standards as set forth by Evolution Parking & Guest Services, including complete, approved pressed uniform.
- Follow all attendance standards as set forth by Evolution Parking & Guest Services, as required by the scheduling, which may vary according to the needs of the location.
- Execute all terms and conditions as set forth in the Evolution Parking & Guest Services Handbook and other policies and procedures.
- Adhere to site specific safety and security procedures.
- Maintain clean, neat work environment including all surrounding areas of ramp, valet desk, wheelchairs, parking area, bell carts, bell closet, trash receptacles and ash urns.
- Ensure all keys are properly stowed in the key box.
- Participate in Crescendo Academy and Crescendo Leadership developmental Programs.
- Other duties as assigned.
- Associates Degree, High School Diploma or GED required, or relevant working experience.
- Understanding of general business practices including accounting, human resources, and customer service.
- Experience in valet parking.
- Valid US Drivers License.
- 2+ years in a management position.
- Experience with HRIS platforms, such as ADP.
- Experience with Customer Service.
- Strong customer service and client relationship skills.
- Excellent oral and written communication skills.
- Strong technology proficiency.
- Strong organizational skills with a proven track record of meticulous attention to detail and accuracy.
- Ability to collaborate effectively and work as part of a team.
- Exceptional attention to detail and able to multitask in a fast paced, deadline driven environment.
- Health, Dental, and Vision Insurance
- 401K with company match
- Employee Discounts with selected retailers
- Paid Time Off and Company Paid Holidays
-
Valet Supervisor
2 weeks ago
EVOLUTION PARKING & GUEST SERVICES Santa Monica, United States Full timeJob Description · Job Description · About Evolution Parking & Guest Services · Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parkin ...
-
Valet Parking Supervisor
5 days ago
Hilton Los Angeles, United StatesValet Parking Supervisor - Hilton Los Angeles Airport · Hilton Los Angeles Airport is looking for their next Valet Parking Supervisor to join our Valet team This 1,300-room hotel is conveniently located near the airport and stadiums. Here you will enjoy great perks such as best i ...
-
Valet Supervisor
6 days ago
EVOLUTION PARKING & GUEST SERVICES Beverly Hills, United StatesJob Description · Job Description · About Evolution Parking & Guest Services · Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parkin ...
-
Valet Supervisor
3 weeks ago
EVOLUTION PARKING & GUEST SERVICES Beverly Hills, United States Full timeJob Description · Job Description · About Evolution Parking & Guest Services · Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parkin ...
-
Valet Supervisor
2 weeks ago
Evolution Parking & Guest Services Beverly Hills, United StatesJob Description · Job DescriptionAbout Evolution Parking & Guest Services · Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and ...
-
Valet Supervisor
1 week ago
Evolution Parking & Guest Services Beverly Hills, United States Full timeJob Description · Job DescriptionAbout Evolution Parking & Guest Services · Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and ...
-
Valet Parking Supervisor
2 days ago
Hilton Hotels & Resorts Los Angeles, United States. As a Valet Parking Supervisor, you would be responsible for overseeing valet operations in the hotel"s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the Parking, Valet, Supervisor, Hospi ...
-
Valet Parking Supervisor
1 week ago
Parking Management Services Glendale, United StatesJob Details · Job Location · Glendale CA - Glendale, CA · Position Type · Full Time / Part Time · Education Level · None · Salary Range · $21.23 Hourly · Travel Percentage · None · Job Shift · All Shifts · Job Category · Customer Service · Description · Parking Mana ...
-
Valet Parking Supervisor
10 hours ago
Hilton Los Angeles, United StatesJob Description · Hilton Los Angeles Airport is looking for their next Valet Parking Supervisor to join our Valet teamThis 1,300-room hotel is conveniently located near the airport and stadiums. Here you will enjoy great perks such as best in class benefits package, discounted pa ...
-
Valet Supervisor PT
3 weeks ago
Omni Hotels Los Angeles, United StatesLocation · Los Angeles Hotel · From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtown's cultural district. The hotel is adjacent to the Walt Disney Concert Ha ...
-
Valet Supervisor PT
2 weeks ago
Omni Hotels Los Angeles, United StatesLocation: · Los Angeles Hotel · From sunny beaches to world-class entertainment, the city of Los Angeles is a great place to live, work and play. The four-diamond Omni Los Angeles Hotel is located in downtowns cultural district. The hotel is adjacent to the Walt Disney Concert ...
-
Valet Parking Supervisor
3 days ago
Hilton Los Angeles, United States OTHER· Hilton Los Angeles Airport is looking for their next Valet Parking Supervisor to join our Valet team This 1,300-room hotel is conveniently located near the airport and stadiums. Here you will enjoy great perks such as best in class benefits package, discounted parking $10, uni ...
-
Valet Parking Supervisor
4 days ago
Hilton Los Angeles Airport Los Angeles, United States Full time· Hilton Los Angeles Airport is looking for their next Valet Parking Supervisor to join our Valet team This 1,300-room hotel is conveniently located near the airport and stadiums. Here you will enjoy great perks such as best in class benefits package, discounted parking $10, uni ...
-
Parking Supervisor
1 week ago
Jonathan Club Santa Monica, United States: · Cradled in the rolling bluffs lies the Beach Club, where members have enjoyed their own piece of the Pacific seashore paradise since 1927. The sweeping panoramas of the sparkling Pacific greet from every corner as Jonathan's enjoy a wide variety of sports and fitness activiti ...
-
Front Desk Supervisor
2 weeks ago
The Pierside Hotel Santa Monica, United States**Why us?** · Sage Hospitality Group is set to hire a service-focused **Front Desk Supervisor** to join our Front Office team in providing exceptional guest experiences at The Pierside Santa Monica. · Located directly across from the Pacific Park Ferris wheel on Santa Monica Pier ...
-
Rooms Supervisor Palihouse Santa Monica
6 days ago
Palisociety Santa Monica, United States**ROOMS SUPERVISOR | PALIHOUSE SANTA MONICA** · **WE OFFER**: · - 401(k) retirement plan · - Medical, dental, vision and life insurance · - Employee discounts at our Hotels and Restaurants nationwide · - Paid Time Off and Sick Pay · - Holiday pay · - Professional development and ...
-
Front Desk Agent
3 weeks ago
Marriott International, Inc Marina del Rey, United States**Additional Information** Pay: $29.15/hour · **Job Number** · **Job Category** Rooms & Guest Services Operations · **Location** The Ritz-Carlton Marina del Rey, 4375 Admiralty Way, Marina Del Rey, California, United States VIEW ON MAP · **Schedule** Full-Time · **Located Remote ...
-
Overnight Valet/maintenance
1 week ago
VPNE Parking Solutions El Segundo, United StatesOverview: · The role of the **Overnight Supervisor & Valet Attendant** is to make an exceptional impression on every guest by engaging with our guests and customers in a positive and friendly manner and giving them the best experience possible while providing safe and efficient s ...
-
Bell/valet Attendant
1 week ago
Springboard Hospitality West Hollywood, United StatesAbout our company: · Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. · Springboard team members are a diverse mix of independent innovators, savvy st ...
-
Security Agent Pt
1 week ago
Hotel Ziggy West Hollywood, United StatesAbout our company: · Springboard Hospitality is a premier third-party hotel management company with a 30+ year history transforming lifestyle hotels, from the islands of Hawaii to the tip of Florida. · Springboard team members are a diverse mix of independent innovators, savvy st ...
Valet Supervisor - Santa Monica, United States - Evolution Parking & Guest Services
Description
Job Description
Job DescriptionAbout Evolution Parking & Guest Services
Evolution Parking & Guest Services is America's exclusive provider of specialized valet parking and front door services exclusively for hotels and resorts nationwide. We operate and manage the parking and front door services and the exceptional team members that make it all possible at America's finest hotels such as the Waldorf Astoria, Renaissance, Hilton, Marriott, Sofitel, Hyatt and countless more.
Our strict focus on only serving the hotel industry affords our clients the benefit of a more sophisticated guest service platform without the distractions from other verticals. Hotel Valet Parking Management and Bell Services is our only niche and provided our undivided attention.
Job Summary
The Valet Supervisor will be responsible for ensuring the safety and efficiency of parking guest vehicles while delivering exceptional service that exceeds our customer and client's expectations. This includes responding quickly to customers' requests, providing caring interactions with all guests, leadership to other Valet staff and overall support to the Guest Service Manager.
Essential Responsibilities
Minimum Education Required
Minimum Experience Required
Skills Required
Our Benefits
Note: An applicant assessment and background check may be part of your hiring process.
Evolution Parking & Guest Services is proud to be an Equal Opportunity Employer with opportunities for advancement. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories.
No recruitment agencies, please.
