Verifier - Herndon, United States - Serco North America

Mark Lane

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Mark Lane

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Description

Position Description:


Looking for a career where you can make a difference every day? The Verifier will be on a dynamic team, supporting customers with processing their retirement pensions.

Bring your expertise and collaborative skills to make an impact towards servicing our retirees.

Serco and PBGC protects the retirement security of over 35 million Americans in single employer and multiemployer pension plans.

Our goal is to provide the highest level of customer support and to work to protect workers and retirees hard earned pension benefits.

This position is for the Participant Payment Processing Team.


As a Verifier, you can expect to:

  • Review and authorize benefit payments, letters and calculations.
  • Conduct research for participant issues.
  • Support benefit payment processing activities.
  • Track errors for utilization in error matrices, scorecards and identify training needs.
  • Commit to excellence in all work situations.
  • Work under immediate supervision and reports to a supervisor. Relies on instructions and preestablished guidelines to perform the functions of the job, which may involve using independent judgment.

Qualifications:

To be successful in this role, you must have:

  • An Associates Degree in related field with 2 years of related experience OR three years of related experience.
  • Ability to obtain and/or maintain a Public Trust Clearance.
  • Commitment to excellence in all work situations.
  • Attention to detail and strong organizational skills.

Company Overview:
Serco Inc. (Serco) is the Americas division of Serco Group, plc.

In North America, Serco's 9,000+ employees strive to make an impact every day across 100+ sites in the areas of Defense, Citizen Services, and Transportation.

We help our clients deliver vital services more efficiently while increasing the satisfaction of their end customers. Serco serves every branch of the U.S. military, numerous U.S. Federal civilian agencies, the Intelligence Community, the Canadian government, state, provincial and local governments, and commercial clients. While your place may look a little different depending on your role, we know you will find yours here. Wherever you work and whatever you do, we invite you to discover your place in our world. Serco is a place you can count on and where you can make an impact because every contribution matters.

Serco is an equal opportunity employer.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.


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