- Own the technical relationship for a portfolio of enterprise customers post-sale
- Lead architecture reviews, implementations, and technical onboarding
- Act as a trusted advisor to senior engineers, architects, and executives
- Drive deep product adoption across teams and use cases
- Identify expansion opportunities through usage, workflows, and new capabilities
- Translate customer feedback into actionable product and engineering insights
- Help define and scale post-sales technical best practices as the function grows
- Experience in a post-sales, customer-facing technical role (Solutions Architect, Forward‑Deployed Engineer, Technical CS, or similar)
- Strong ability to communicate complex technical concepts to both technical and non‑technical stakeholders
- Comfortable with APIs, developer workflows, and modern DevOps tooling
- Experience with developer platforms, API products, or AI/ML‑powered workflows
- Thrives in early‑stage, fast‑moving environments with limited structure
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Founding Solutions Architect - San Francisco - Pivotal Partners
Description
Pivotal Partners is exclusively partnered with a Series A ($40M) a16z & YC–backed AI DevOps platform scaling rapidly across enterprise and high-growth tech.
With Customer Success at the core of the GTM strategy, this Post-Sales Solutions Architect role is critical to retention, expansion, and long-term customer value. You'll work directly with C-level stakeholders to help shape one of the most forward-thinking CS and post-sales motions in modern software.
The customer base has grown to 1,400+ customers, including Vercel, HubSpot, Coinbase, Anthropic, Loveable, Perplexity, PayPal, and Cursor.
Comp: $100k–$190k base + bonus
As a Founding Post-Sales Solutions Architect, you will own the technical success and long-term adoption of enterprise customers. This is a highly strategic, customer-facing role focused on architecture, workflows, and deep product usage rather than day-to-day support.
You'll partner closely with Customer Success, Product, and Engineering to ensure customers are deployed correctly, realising value quickly, and scaling usage over time.
Responsibilities
Requirements
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Solution Architect
Only for registered members San Francisco, CA
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Solutions Architect
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Solutions Architect
Only for registered members San Francisco, CA
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Solutions Architect
Only for registered members San Francisco
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Solution Architect
Only for registered members San Francisco
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Solutions Architect
Full time Only for registered members San Francisco
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Solutions Architect
Only for registered members San Francisco
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Solutions Architect
Only for registered members San Francisco
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Solutions Architect
Only for registered members San Francisco
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Solutions Architect
Only for registered members San Francisco
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Solutions Architect
Only for registered members San Francisco
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Solutions Architect
Only for registered members San Francisco, CA
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Solutions Architect
Only for registered members San Francisco, CA
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Solutions Architect
Only for registered members San Francisco, CA
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Solutions Architect
Only for registered members San Francisco
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Solutions Architect
Only for registered members San Francisco, CA
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Solutions Architect
Only for registered members San Francisco
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Solutions Architect
Only for registered members San Francisco
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Solution Architect
Only for registered members San Francisco, CA
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Solutions Architect
Only for registered members San Francisco
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Solutions Architect
Only for registered members San Francisco