Adult Case Manager, Crisis Intervention and - Philadelphia, United States - Elwyn

Elwyn

Verified Company

Philadelphia, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

***: The Case Manager assists individuals with obtaining access to, and coordinating health care, behavioral health treatment, social services, advocacy, educational programs, recreational programs, and community resources. The Case Manager also identifies and monitors the need for services tailored to the individual and delivered in the community and explores available resources.

DUTIES AND RESPONSIBILITIES:

Work in partnership with the treatment team, with participation from natural supports, in the development of the resiliency plan (the intake assessment, functional behavior assessment (FBA)) and evaluation(s) which includes the identification of health care, behavioral health treatment, social services, advocacy, educational, recreational, and community resources to prevent further escalation/decompensation of the individual; link and coordinate services for the individual based on the resiliency plan objectives
Provide updates, regarding client goals and the client's overall wellbeing, to the interagency team during meetings and service planning, sharing the resources that have been found for the families, identifying any additional family needs to ensure continuity of care and overall natural support system stability
Follow up and/or obtain any documentation that is missing or needs updating for the file to include the caseload chart, intake assessment, FBA, evaluation, authorization packet, and progress notes based on regulatory standards with the Department of Behavioral Health and Disability Services (DBHIDS) and Community Behavioral Health (CBH) to ensure program compliance
Assist the individual to prevent the need for restrictive, acute care services by continuing to monitor services, including but not limited to meeting with the individual for periodic checkins, and connecting them with additional resources in the community, as needed, to make sure the needs of the individual are met
Perform cardiopulmonary resuscitation (CPR), restrictive procedures and manual restraints using agencytrained protocols
Perform other duties as assigned

IMMEDIATE SUPERVISOR:
Clinical Supervisor, Crisis Intervention and Stabilization Team

DIRECT REPORTS:
None

CONTACTS:
Elwyn staff, parent/family/guardian, Managed Care Organizations (MCOs) and funding agencies, child welfare and other state and federal agencies, physicians/medical personnel, community members, specialists, and consultants

EDUCATION/EXPERIENCE/SKILLS
REQUIREMENTS:

Bachelors' degree or above in a behavioral health or related human service field
Experience working directly in behavioral health preferred
Knowledge of MCOs is a plus
Demonstrated ability to work effectively as part of a team
Ability to work in a fastpaced environment and manage and prioritize multiple, often competing, priorities
Demonstrated strong attention to detail
Demonstrated strong time management and organizational skills
Demonstrated excellent judgment with the ability to independently solve problems and make decisions with little or no need for direct supervision
Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions
Must be able to perform cardiopulmonary resuscitation (CPR), and restrictive procedures and manual restraints using agencytrained protocols
Must possess excellent customer interaction, collaboration, presentation, and written and verbal communication skills
Demonstrated computer proficiency, especially with Microsoft Office Suite (Microsoft Word, Excel, PowerPoint and Outlook)
Knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR) preferred
Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record
Elwyn reserves the right to revise or change job duties and responsibilities as needed_. _This job description is not _intended_ to be an allinclusive statement of duties and responsibilities of the _job_ nor does it _constitute_ a written or implied contract._

Compensation:
Normal