Support Service Associate - New York, United States - Northwell Health
Description
Provides safe, courteous escort service for patients between the Emergency Department (ED) and other departments.Performs various patient care activities and related services necessary in caring for the comfort and safety of patients of all ages.
Works under direct supervision of a Registered Nurse and performs duties as delegated.Job Responsibility
- Responds rapidly to requests from ED staff and/or patients.
- Lifts and assists patients on/off wheelchairs and stretchers
- Calms, reassures and comforts patients during patient contact
- Transports or accompanies patients to/from Emergency Department, patient care units, and various other hospital departments.
- Reports any safety and/or patient care issues to appropriate clinician.
- Provides messenger services, as required.
Delivers patient specimens to appropriate laboratory.
- Assists in checking and restocking ED supplies and maintaining storerooms, as needed.
Identifies outside special orders and assists Head Nurse in placing orders.
- Assists in tracking location of ED equipment within department, as well as throughout hospital.
- Checks ED equipment and ensures readiness for patient care.
- Assists in maintenance of patient care areas and changing of stretcher linens.
- Performs related duties as required.
- ADA Essential Functions
- High School Diploma or equivalent, required.
- Minimum of one (1) year experience in a hospital or healthcare setting, required. Experience in emergency services, preferred.
- Knowledge of medical terminology, required.
- Ability to speak, read, write and follow verbal and written instructions in English, required.
Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.
When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).
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