Studio Teach/fls Student Staff - Normal, United States - Illinois State University

Illinois State University

Verified Company

Normal, United States

3 weeks ago

Posted by:

Mark Lane

beBee recruiter

Description

Job no: 518580

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Work type: On Campus

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Location: Normal, Illinois

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Title: Studio Teach/FLS Student Staff

Employee Classification:
Student Help Regular

Division Name:
Academic Affairs

Department:
Instructional Tech - College of Education

Job Summary:

The Studio Teach/Flexible Learning Spaces staff member is relied upon to provide customer service and support to faculty, staff, students, and visitors concerning the College of Education's flexible learning spaces and educational tools in Studio Teach.

The student fulfilling this position will assist in maintaining the professional appearance of the space as well as familiarizing themselves with the technology and amenities available, such as:

iPads, apps, and accessories
Educational and STEAM Technologies
3D Printing
Laser cutting
AR/VR
Coding robots
SMARTBoard
Micromakerspace supplies, materials, and projects
Video conferencing equipment and screencasting technology
Apple and Windows laptops and their operating systems

Student employees will have the opportunity to be creative and innovative as they work with others to discover ways to present information in a meaningful and usable way.

Expectations and Opportunities:
Explore tech and demonstrate understanding of functionality and its potential use in the classroom by creating resources that can be shared with others.
Provide support to students, faculty and staff who request assistance with tech, apps, space, and resources.
Maintain a safe, healthy and functional environment, online and inperson, for students, faculty and staff. Regular cleaning of equipment and furniture, and testing of technology.
Be dependable and be able to balance independent work and teamwork.
Be willing to follow directions when necessary and be selfdirected when appropriate.
Be willing to work towards becoming an expert in using one of our STEAM technologies to contribute to building a strong team.

Additional Information:

Staff must be willing and available to help all visitors to our flexible learning spaces. Technical training and guidance are provided and will be completed based on the schedule put forth by the FLS Coordinator. Opportunities for growth and advancement will be made available for the motivated applicant.
In addition to providing general assistance, a successful staff member will also:
1.

Assist in maintaining, organizing, and documenting technology and flexible learning spaces such as:

Testing & cleaning equipment
Confirming & updating inventory
Cleaning and organizing the space, equipment, and furniture
Opportunity to create instructions/tutorials or lead handson activities

Prepare the reservable area for scheduled classes, meetings and/or events including:

Arranging/resetting furniture
Directing attendees as needed
Ensuring reserved equipment availability and functionality
Updating signage
Ensuring the area is clean and presentable
Maintain an accurate record of supplies, materials, and equipment available and loaned to students and faculty.
4. Learn the ISTE Standards and the 9 Digital Citizenship elements and demonstrate knowledge of the applicable components.
After your time working with us you will be able to:
Provide basic technical troubleshooting for technologies and products listed above
Report unresolved technical issues to COE Helpdesk
Provide guided support and basic instruction to others regarding the use of the available technology
Answer common questions and know where answers can be found
Redirect faculty, staff, students, and visitors to requested resources on campus
Perform other tasks as directed by supervisors

Pay Rate:

$15/hour

Required Qualifications:

Flexible Learning Spaces staff must have:
Excellent problem solving and customer service skills
Politeness, dependability, and attention to detail
Eagerness to learn and become proficient with new skills and emerging technologies
Selfmotivation, curiosity about STEM technologies, creativity
Enthusiasm about design and innovation
Enthusiasm to serve and help others grow, politeness, dependability, and attention to detail
Good oral and written communication skills

Preferred Qualifications:

Availability to work three or more semesters
Customer service experience
Technical support experience

Work Hours:

Between the hours of 7:45am - 8:30pm

Proposed Starting Date:

August 19, 2024

Required Applicant Documents:

Resume & Work Availability

Contact Information for Applicants:

Angie Frazier

Important Information for Applicants:

Illinois State University, as your employer, is required by federal law to ensure proper tax withholding from wages and to ensure that the required reporting of employee wages, withholding, and employment taxes is accurate.

For this reason, every employee must have a valid Social Security Number registered with the University at the time of